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General • RE: Anyone had success getting Goodwill payment?

Darras — Tue, 28 Apr 2026 12:59:03 GMT

Author: Darras
Posted: 28th Apr 2026 1:59 pm (GMT 1.00)

Is car is 10 years old? If so, then even if you had LR Select Warranty, which on a car of that age would be all you could get, it would limit the amount you could claim to £4k and would be on a restricted list of items covered.

I tend to think you haven’t any LR warranty.

In the past for Goodwill, LR looked to see if you’ve had the car since new, how long an association you’ve had with them, car serviced by a LR main dealer, LR warranty etc....

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General • RE: Anyone had success getting Goodwill payment?

JonM — Tue, 28 Apr 2026 11:41:35 GMT

Author: JonM
Posted: 28th Apr 2026 12:41 pm (GMT 1.00)

I had cracked inlet manifolds replaced on my D4 as "goodwill".

I had the full LR extended warranty but that declined to cover it because it was a "known fault". However, because it had a full LR main dealer service history and had been continuously covered by LR warranties, the dealer had no problem getting a 100% goodwill payment from LR for both of them (on two separate occasions).

It was all handled by the dealer directly.
...

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General • Anyone had success getting Goodwill payment?

RRUK — Tue, 28 Apr 2026 09:53:21 GMT

Author: RRUK
Subject: Anyone had success getting Goodwill payment?
Posted: 28th Apr 2026 10:53 am (GMT 1.00)

Hi everyone,

Two weeks ago, my 2016 Discovery 4 SDV6 snapped its crank. it had only done 77K and has an impeccable service history, with me performing interim oil and filter changes and oil analysis as a preventative measure.

Clearly, that made no difference whatsoever. Captured on dashcam, within the space of 30 seconds it went from creating a rumbling sound to snapping, just like that.

My D4 is the daily driver but doesn't get a hard life...

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2019 D5 3.0 SDV6 HSE LUX Dynamic
1998 Defender Wolf 110 TUM FFR