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- AndrewS
- Member Since: 28 Apr 2016
- Location: Pembridge
- Posts: 410
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My dealer Shukers Ludlow have been 110% and have kept me informed as much as they can, Unfortunately its a logistical issue.
Apparently my car is in a queue waiting to get onto a transporter.
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- forever
- Member Since: 28 Feb 2017
- Location: Oxted
- Posts: 77
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Or so they tell you
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- J77
- Member Since: 07 Jun 2016
- Location: Fife
- Posts: 1008
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Well my car has followed the exact schedule given to me by my dealer, my one has now been called over and should be with the dealer on Thursday.
18MY Velar R-Dynamic SE D240 Fuji White
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- Pollski
- Member Since: 21 Mar 2017
- Location: Sevenoaks
- Posts: 4
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Morning all,
So sorry to hear you are having a nightmare with your dealers. I am sure they are lurking both on the D4 and D5 forums. Why don't you name and shame them?
I did with mine re: my D4 a few years back when we first got ours and got an instant satisfactory response.
Good luck and really hope you get some answers soon.
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- AndrewS
- Member Since: 28 Apr 2016
- Location: Pembridge
- Posts: 410
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Just wondering what you would be told if your car went through production on the build date but didn't get finished because there were bits missing.
I have seen loads of cars parked at Solihull awaiting completion.
I suppose its easier to blame/say its built but there is a transportation issue as opposed to saying its part built and is parked on a flower bed in Solihull awaiting the comfy 2nd row seats to be fitted.
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- forever
- Member Since: 28 Feb 2017
- Location: Oxted
- Posts: 77
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Thats my point and the most likely scenario, not down to transport issues, they have not sold that many
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- forever
- Member Since: 28 Feb 2017
- Location: Oxted
- Posts: 77
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Or it has failed inspection and is awaiting fixing..
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- ken
- Member Since: 27 Apr 2016
- Location: UK-Germany
- Posts: 93
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I don't have any communication issues with JLR
But then I deal with Manufactures
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- Martin
- Site Admin and Owner
- Member Since: 30 Mar 2016
- Location: Hook Norton
- Posts: 144
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They also want to keep you sweet Ken... certainly compared to the vast majority of other customers.
06 D3 SE / 15 D90 XS SW / 88 90 Td5 / 68 BMW 2000 TI
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- AndrewS
- Member Since: 28 Apr 2016
- Location: Pembridge
- Posts: 410
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I would rather be told there is a delay due to XYZ rather than its built and we cant deliver because there is transport problem.
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- Landieman
- Member Since: 09 Jan 2017
- Location: London
- Posts: 17
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Exactly the same boat as you, built the start of the month, still no sign and I'm bored of chasing with no response and no answers - considering asking for my deposit back and telling them to whistle.
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- dlks151
- Member Since: 19 Nov 2016
- Location: Auchinloch
- Posts: 67
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Can you imagine my frustration!! mine is built, has been delivered, and has been sitting at the dealers for over 2 weeks and I still cant get a response on delivery
Makes me wonder if there's an issue found and they are reluctant to release, alternatively, it could just be that they are incompetent
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- AndrewS
- Member Since: 28 Apr 2016
- Location: Pembridge
- Posts: 410
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I would walk in and say I want to see my car now. It could have been damaged.
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- dlks151
- Member Since: 19 Nov 2016
- Location: Auchinloch
- Posts: 67
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Good point, I may just doorstep them tomorrow!
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- J77
- Member Since: 07 Jun 2016
- Location: Fife
- Posts: 1008
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Yeah, I would go in and ask to see it. My one was built last week and being delivered to the dealers this Thursday.
18MY Velar R-Dynamic SE D240 Fuji White
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