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- Narpy
- Member Since: 30 Apr 2025
- Location: Stockport
- Posts: 32
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- JonM
- Member Since: 30 Jun 2016
- Location: North Yorkshire
- Posts: 629
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The easiest way to tell if you have a FBH is just to open the bonnet and look. If you haven't got the FBH, there's no point trying to retro-fit a remote control for it
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And, despite what Mole says, I can assure you that as someone who has now ordered 3 D5's from new, the FBH, timed climate and remote are all bundled together as the "Cabin pre-conditioning with remote control" option which on my last one cost me an extra Ā£1250
Some of the loaded special editions e.g. the "first edition" might have had all the options including this one bundled in, but otherwise, if the person ordering it new (even a HSE) didn't chose the option, it won't have a FBH at all and if it does have an FBH it will already have the remote control fitted.
Annoyingly, the Metropolitan I currently have on order is the first one I've owned that won't have the FBH. LR now insist on only selling options in packs which means to get other options I need means buying a pack that installs air conditioning in the boot (which I don't need) but the "four zone climate control" is for some reason that I don't understand completely incompatible with "Cabin pre-conditioning with remote control" and LR say "no" I can't have exactly what I want on a brand new vehicle anymore
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MY2026 D5 Metropolitan D350 - on order......
MY2022 D5 HSE D300 - current, MY2019 D5 HSE SD6 - sold -
- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 132
Point taken Jon...and I stand humbly corrected. I shall go outside and slap myself immediately
Makes me grateful to whoever first ordered my D5 HSE from Land Rover that they seem to have ticked every single box for add-ons and package options available at the time (March 2017) including the FBH, full driver assist, park assist, off-road capability pack with centre and rear locking E-diffs, launch assist, TCR2, a HUD, 3 zone climate control and a centre cubby-box fridge... everything except for an electrically deployable towbar and a heated steering wheel... although it does have the enhanced tow assist package...besides those couple of exceptions, it's fully fitted out
Atque in perpetuum, frater. Ave atque vale -
- zig
- Member Since: 29 Sep 2016
- Location: Edinburgh
- Posts: 38
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- Wolfpack
- Member Since: 25 May 2019
- Location: Norfolk, UK
- Posts: 395
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Not just to ācheckā myselfā¦.it reminds me if itās unlocked. Then you donāt need to leave the sofa to sort it.
The remote feature can also give a fascinating insight to whatās happening (or not) to your car when itās out of your possession.
A dealer claimed they worked on my car one morning ā¦.and it was never unlocked till the next day!
( I did think of triggering the lights and horn to get their attention lol)
On another occasion the journey log showed one garage technician took it on a 25mile round trip ātest driveā!!!
One of the most amusing records was when they had it on a local ārolling roadā at a specialist garage to check out a noise. It did 8 miles on the spot and gave a much improved mpg !
Also because it stores journeys, I have found the historic information immensely useful when ādebatingā with the wife over what day we āwent thereā or what time we ācame homeā.
Defused all sorts of matrimonial tensions.
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- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 132
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Found out after further investigation that I'd have to make a 4 or 5 day trip down to Inverness (my nearest LR main dealership) to have the previous owner's details removed from the In Control app and then registered to me...that's 2 ferries (4 counting the return journey) a few hundred miles of driving plus B&B or hotels to fit in with, what'll be at most, a half hour spent at the dealership shouting at some sales minion (at cost) and ferry timetables.
I could book a flight to Australia that would cost me less.
Remember, this is just to use a mobile phone app that I need to have registered to me and tied to my car's VIN number to simply sign up for an already exorbitantly priced annual software subscription service... I'm not actually signing up for an MI6 Black Op...
Talking of MI6, I could probably persuade one of their top hackers to put my details into the app for less cost than an annual Land Rover software subscription... and with considerably less hassle.
What makes it more infuriating is that all of the LR dealerships I contacted, every single one of them, showed me nothing but disinterested apathy in actually carrying out this process because:
A. I wasn't interested in buying a new/used Discovery.
B. I didn't buy the car from them in the first place.
C. I wasn't James Bond.
Why the hell can't Land Rover have this farcical registration process as an online facility...like, you know, how the rest of the bloated corporate world deals with any secure software registration process from Passport applications and vehicle registration to online banking?
Come on Land Rover, it's a mobile phone app FFS. This re-registration palaver is utterly archaic and entirely unnecessary in 2025.
As much as I despise having to resort to it, it's time to pull the disabled veteran card on corporate Land Rover customer services.
I was driving one of their bloody products in 2002 when something similar to this happened...
Atque in perpetuum, frater. Ave atque vale -
- JonM
- Member Since: 30 Jun 2016
- Location: North Yorkshire
- Posts: 629
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- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 132
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Thanks for the sage advice, Jon. It's much appreciated as ever.
I initially contacted the small indy garage that I bought the car from for some advice. As a bit of history, back when I spotted the car on Autotrader last year...it was the only Land Rover product they had on their forecourt...it was the only 4x4 they had in fact, a few desirable used prestige type cars, but nothing by way of large SUV's or 4x4's.
During the phone call, besides kindly offering to take my D5 to a Land Rover specialist at their cost (if I drove it down to Stoke on Trent)...they were unable to help....since my only issue was to register a mobile phone app and nothing at all to do with the car directly...which I've been absolutely delighted with since the first glance at a few photos on Autotrader and the initial phone call to their sales manager. Like I've mentioned previously, with the optional factory add-ons and packages it has fitted, I got a good one.
The small independently owned and run garage, based near Stoke on Trent...me up here beyond the wall in Orkney. Although a small garage, the customer reviews on Autotrader and their website were glowing...several hundreds of them over many years and all 5 stars...which is rare...about as rare as this small, family run garage having a very nice Discovery 5 sitting on their forecourt for only a few days then having someone from the Orkney islands phoning them up to buy it in a cash sale.
As is the way with small indy garages, they were extremely helpful during the remote buying process...which can be a leap of faith for anyone brave (or foolish) enough to buy an expensive vehicle sight unseen. It wasn't my first time at the rodeo however and the sales manager ticked every box that I needed. He sent numerous live walk around videos, readily accepted my request for an independent inspection, gave it a full service and put a fresh MOT on it, even fitted a full set of mudflaps free of charge....The car was exactly what I had been looking for at a more than reasonable price...and I had been looking for quite a while. It had a good service history, had a spotless MOT history...several other good pointers including the independent inspection report and all positive.
I initially planned a lengthy adventure by train or to fly down to Stoke to pick the car up and drive it home but they actually offered to deliver it almost 500 miles free of charge to Aberdeen so I could simply step off the ferry from Orkney, do my own vehicle inspection and complete the hand over process before accepting it. If for any reason I had refused it, they would be left with the car sat at the ferry port with the prospect of transporting it back at their cost...so it was quite an unwarranted leap of faith from them too. The car was actually delivered by the garage owner in person...which was nice. He had a proper farmer's handshake and a ready smile...which goes a long way in my book.
Besides being unwaveringly honest and extraordinarily helpful throughout the entire remote sales process (they certainly justified their unblemished 5 star reviews)...they, by their own admission knew very little about a Land Rover Discovery as a product...they'd had one or two used Freelanders, Disco sports and assorted 4X4's through their small forecourt over the years but nothing else...this big and relatively expensive (for it's age) white chariot was a rarity...the previous owner had traded it in for the only other 4x4 they had at the time, a quite unique full fat MStyle customised 2024 BMW X5 less than a year old, a week before I spotted the freshly advertised D5 on Autotrader.
Anyway, to curtail this already long and very boring story and bring it back to the point...even LRCS via a lengthy phone discussion offered nothing except to advise me to contact a main dealer at my own cost and inconvenience...although I did persistently remind them that this whole pointless palaver had nothing whatsoever to do with the vehicle, where or when I had bought it or anything else Jaguar Land Rover...
It was entirely about a 3rd party mobile phone app endorsed by them over their entire range of Jaguar Land Rover products and a completely archaic registration process initiated and seemingly, from my own experience as a used Land Rover owner...totally unsupported by them as a company except in relation to a sale of a new or approved Land Rover product from them directly.
So, as a TLDR, that's where I am at the moment...fighting with corporate Jaguar Land Rover over an entirely insignificant mobile phone app so I can perhaps one day, start my own privately owned Land Rover bling barge from my mobile phone instead of walking 20 yards across my farm courtyard, jumping in and pressing the start button.
Atque in perpetuum, frater. Ave atque vale -
- Narpy
- Member Since: 30 Apr 2025
- Location: Stockport
- Posts: 32
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- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 132
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I wouldn't honestly know whether to recommend it or not Ian...Land Rover won't let me register it so I can pay them a wheelie bin load of cash to try it out
Atque in perpetuum, frater. Ave atque vale -
- Chillyphil
- Member Since: 07 Jul 2025
- Location: Paignton
- Posts: 6
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- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 132
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Thanks Phil, I must be speaking to the wrong people...I've been trying for weeks to get this sorted out
Ah well, back to the telephone marathon and try again
Atque in perpetuum, frater. Ave atque vale -
- Chillyphil
- Member Since: 07 Jul 2025
- Location: Paignton
- Posts: 6
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- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 132
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Thanks again Phil, I'll give them a bell tomorrow. Fingers crossed
Atque in perpetuum, frater. Ave atque vale
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