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- Road Runner 2017
- Member Since: 14 Jan 2017
- Location: Scotland
- Posts: 2010
Just noticed yesterday that scratches are across both doors. The sun was shining on the car yesterday and even though car was not clean you can clearly see it. I think looks like a brillo pad was used on it or one of those green pads to remove the glue. (Methylated spirits or sticky stuff remover work a treat without damaging the paintwork, as does petrol as long as it's washed of asap). The paint has a hazy/ faded look too it now. It's a
joke. Never even tried to polish it out FGS. Once taken off they will bend and warp like you said. I can only think they put them above the door crease by mistake and then refitted them below once the mistake was noticed plus that are already peeling. Once water ingresses into the pad the glue will just come off. Plus it's coincidental the scratches along both door panels are virtually same width and size as the protectors are. Anyway after yesterdays fiasco with the power loss and reoccurring burning smell, not to mention the little tiff in the car we had, my wife's not having any of it. LR will be getting a bill to cover the school runs and her taxi receipts both too and from work. Said car is a potential death trap. What if she was overtaking on a normal road and no power all of a sudden, or pulling out if a busy junction. plus the engine smoking problem is still there as is the toxic plastic burning smell.
SO ITS A DEFINITE REJECTION!
Plus the paintwork is scratched all over on every panel. I doubt that even the car detailer can fix them when i sent him photos. He was so shocked at the state of it. Said he can't work miracles. Needs a probable respray on the doors he said if am honest, if he can't polish or buff it out. Asked my why I accepted it in that state?? How it got into this state is beyond me. Looked ok on pick up initially, but it was polished, and the weather was dull. I still noticed 2 scratches on pick up and spent 30 mins sorting those out. Had i noticed the paint was that bad and the accessories badly fitted I would have walked out of the garage and taken my deposit back there and then.
Hopefully LR HQ phone me tomorrow as they still not emailed me as I requested them too when I got the surprise phone call last week. I will be sending them a portfolio of photos and emails, to see if they think this is acceptable getting a car in this state.
Last edited by Road Runner 2017 on 8th May 2017 11:45 am. Edited 6 times in total -
- Craigp
- Member Since: 09 Nov 2016
- Location: Hull
- Posts: 690
Really sorry to hear this. I thought things had got better. Oh well hears to a successful conclusion
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- Road Runner 2017
- Member Since: 14 Jan 2017
- Location: Scotland
- Posts: 2010
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Not your fault Craig, plus I thank everyone for their support on here and putting up with my sounding like a broken record rants. I do apologise. Am afraid that rejection is the only answer now. This has been so embarassing for me spending all that money on what is supposed to be a premium product
Well fingers crossed they manage too find me a brand new First Edition or can make me a 1 from scratch, which I highly doubt. Other alternative is an Hse Luxury which I don't want as thats what I did not order. Looks like I may have too move brand if my needs are not met
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- winger
- Member Since: 19 Mar 2017
- Location: Somerset
- Posts: 205
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- Road Runner 2017
- Member Since: 14 Jan 2017
- Location: Scotland
- Posts: 2010
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- Grianaig
- Member Since: 04 Feb 2017
- Location: Washington
- Posts: 58
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- Road Runner 2017
- Member Since: 14 Jan 2017
- Location: Scotland
- Posts: 2010
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Well I am all for giving someone a second chance, mistakes happen and can be rectified, and we are all human, at the end of the day.
By the way my version of polite is totally different to her version that I can assure you
Last edited by Road Runner 2017 on 7th May 2017 3:44 pm. Edited 1 time in total -
- Grianaig
- Member Since: 04 Feb 2017
- Location: Washington
- Posts: 58
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MY 2014 D4 Indus XS
MY2006 D3 Zermatt S Manual -
- Road Runner 2017
- Member Since: 14 Jan 2017
- Location: Scotland
- Posts: 2010
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- Grianaig
- Member Since: 04 Feb 2017
- Location: Washington
- Posts: 58
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Crankcase on dealer's head?
MY 2014 D4 Indus XS
MY2006 D3 Zermatt S Manual -
- Road Runner 2017
- Member Since: 14 Jan 2017
- Location: Scotland
- Posts: 2010
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- winger
- Member Since: 19 Mar 2017
- Location: Somerset
- Posts: 205
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- Road Runner 2017
- Member Since: 14 Jan 2017
- Location: Scotland
- Posts: 2010
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Thanks Winger, cars already been in for repair and the issue is still there, even though they are saying there is no fault, plus also other issues are cropping up.
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