Discovery 2017

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  • dlks151
    Member Since: 19 Nov 2016
    Location: Auchinloch
    Posts: 67
    Scotland 
    2017 Discovery Td6 HSE Lux Montalcino Red

    Road Runner 2017 wrote:
    Seems like they have used a generic photo of the Luxury mats and used them for the Premium mats also. Mind you my premuim mats are plain black with no LR badges on them. However states that they have a LR badge on them. Possibly it's also a cut and paste error, and should have ommitted the LR badges on the description, hence the confusion. Plus no waterproof backing on my ones either, just cheap and thin. Rolling Eyes


    RR

    Irrespective of what the picture shows, the description of the Premium mat makes it clear on what should be supplied:

    Luxurious - NO
    Deep pile - NO
    LR Ingot - NO
    Waterproof backing - NO

    Can't see they have a leg to stand on here. (apologies to any monopeds out there that may be offended by this statement)
    10th May 2017 9:41 pm
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    I totally agree with you mate. I queried the same thing and was told that was all that came. I will look at the part number on the rear of the mats tomorrow Rolling Eyes
    10th May 2017 9:42 pm
  • winger
    Member Since: 19 Mar 2017
    Location: Somerset
    Posts: 205
    United Kingdom 
    2017 Discovery Td6 HSE Aintree Green

    If the site will let me, I will post a pic of the Luxury chaps tomorrow.

    They are nothing like the premium, black, thin things that I bought for the D4, which sound like the Premium mats offered with the HSE Lux and FE.

    Will photo them both together.
    10th May 2017 9:51 pm
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Thumbs Up
    10th May 2017 9:52 pm
  • winger
    Member Since: 19 Mar 2017
    Location: Somerset
    Posts: 205
    United Kingdom 
    2017 Discovery Td6 HSE Aintree Green

    dlks151 wrote:

    RR

    Irrespective of what the picture shows, the description of the Premium mat makes it clear on what should be supplied:

    Luxurious - NO
    Deep pile - NO
    LR Ingot - NO
    Waterproof backing - NO

    Can't see they have a leg to stand on here. (apologies to any monopeds out there that may be offended by this statement)


    You forget the disclaimer clause......

    IMPORTANT NOTICE: Jaguar Land Rover Limited is constantly seeking
    ways to improve the specification, design and production of its vehicles
    and alterations take place continually. Whilst every effort is made to
    produce up to date literature, this brochure should not be regarded as
    an infallible guide to current specifications, nor does it constitute an
    offer for the sale of any particular vehicle. Distributors and Retailers
    are not agents of Jaguar Land Rover Limited by any express or implied
    undertaking or representation.
    10th May 2017 10:03 pm
  • dlks151
    Member Since: 19 Nov 2016
    Location: Auchinloch
    Posts: 67
    Scotland 
    2017 Discovery Td6 HSE Lux Montalcino Red

    It would be an interesting conversation to have to see how providing the goods they have supplied is an "improvement upon the specification", costs cutting yes, improvement no!
    10th May 2017 10:13 pm
  • winger
    Member Since: 19 Mar 2017
    Location: Somerset
    Posts: 205
    United Kingdom 
    2017 Discovery Td6 HSE Aintree Green







    I think that the best way to describe the difference is that the Luxury mat is more hairy! The Premium mat is much more like the base carpet material installed in the car. You can see the Luxury set is thicker too.
    11th May 2017 11:14 am
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    I am being given a set of Luxury mats FOC by my dealer and my Premium mats will probably end up in another customers HSE who has no mats at all.

    My salesman has told me this issue is causing a lot of grief for them, either from disappointed customers who paid for "premium" mats or those who cannot believe no mats are supplied in the HSE.

    It is staggering that JLR think this is acceptable in what is an expensive luxury SUV.
    11th May 2017 11:25 am
  • dlks151
    Member Since: 19 Nov 2016
    Location: Auchinloch
    Posts: 67
    Scotland 
    2017 Discovery Td6 HSE Lux Montalcino Red

    Winger

    There's a world of difference between those two examples, unfortunately mine seem to be of even poorer quality with cheap vinyl edging rather than the stitched example you have !
    11th May 2017 12:28 pm
  • winger
    Member Since: 19 Mar 2017
    Location: Somerset
    Posts: 205
    United Kingdom 
    2017 Discovery Td6 HSE Aintree Green

    Yes - that's the old type Premium mat. I should have made that clear - though the carpet material is the same or very similar.

    I was offered a set by the dealer, and when I saw them opted for rubber mats instead, and bought the Luxury ones.
    11th May 2017 12:57 pm
  • stuart_f
    Member Since: 06 Nov 2016
    Location: Aylesbury
    Posts: 133
    United Kingdom 
    2017 Discovery Sd4 (240) HSE Santorini Black

    Part of the whole HSE with no mats issue is caused by the very misleading brochure:


    Click image to enlarge

    The mats for the HSE Lux are under the "Replaces HSE content" leading you to believe that some kind of mat in the HSE has been replaced by a premium one.

    The mats should have been under the "Contents of HSE, plus" column. But they are not.
    11th May 2017 3:20 pm
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    dlks151 wrote:
    Road Runner 2017 wrote:
    Seems like they have used a generic photo of the Luxury mats and used them for the Premium mats also. Mind you my premuim mats are plain black with no LR badges on them. However states that they have a LR badge on them. Possibly it's also a cut and paste error, and should have ommitted the LR badges on the description, hence the confusion. Plus no waterproof backing on my ones either, just cheap and thin. Rolling Eyes


    RR

    Irrespective of what the picture shows, the description of the Premium mat makes it clear on what should be supplied:

    Luxurious - NO
    Deep pile - NO
    LR Ingot - NO
    Waterproof backing - NO

    Can't see they have a leg to stand on here. (apologies to any monopeds out there that may be offended by this statement)









    This is the rubbish I was supplied with. You can get better mats at Poundstretcher. My mates Dacia Duster has a better set of mats than these embarassments. It's like the cheap carpeting you get in offices. Rolling Eyes
    13th May 2017 8:25 am
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    Sorted!!

    Well my car has been in for a few items to be sorted and now has proper carpets!!



    13th May 2017 12:38 pm
  • J77
    Member Since: 07 Jun 2016
    Location: Fife
    Posts: 1008
    Scotland 

    Doesn't the brochure state premium not luxury?

    If the car has been supplied with premium, where's the problem, it's been supplied as advertised.
    18MY Velar R-Dynamic SE D240 Fuji White
    13th May 2017 1:36 pm
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    Yes, but the description is of Premium mats.
    13th May 2017 1:49 pm
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