A limited number of Discovery vehicles may have been manufactured away from process and in some cases, the Exterior 'A' Pillar Windshield Moulding may come Adrift.
Action to be taken
Where permitted by local legislation please contact the owners of the affected vehicles and request that the vehicle is made available at the earliest opportunity for the vehicle to be inspected and where necessary the Exterior 'A' Pillar Windshield Moulding replaced. A sample customer letter for you to use is attached.
Unsold vehicles must be repaired prior to hand-over of the vehicle for retail sale. This Service Action supersedes Update Prior to Sale Notice 2917-1.
SERVICE INSTRUCTION - N042
Parts Information
The parts below should be ordered through Land Rover Parts in the normal manner.
Description Part Number Qty. % of vehicles requiring this part*
Right side exterior 'A' pillar windshield moulding LR083017 1 100
Left side exterior 'A' pillar windshield moulding LR083018 1 100
* - when ordering parts, order no more than the expected percentage failure rate of parts identified only.
Warranty Information SROs
Description SRO Time
Replace both exterior 'A' pillar windshield mouldings 05.10.20 0.2
Drive in/Drive Out 02.02.02 0.2
Warranty claims should be submitted quoting the program code N042 together with the relevant option code from the table shown below. This will result in payment of the stated time. As option codes are used there is no requirement for you to enter SROs or parts; these are repeated here for information only.
The option that allows for the drive in/drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Program Code Option Description SRO Time Parts Qty.
N042 B Replace both exterior 'A' pillar windshield mouldings 05.10.20 0.2 LR083017
LR083018 1
1
N042 C Replace both exterior 'A' pillar windshield mouldings
Drive in/Drive Out 05.10.20
02.02.02 0.2
0.2 LR083017
LR083018 1
1
Warranty claims should be submitted in accordance with the current Jaguar Land Rover Warranty Policy and Procedures Manual and its amendments, unless stated otherwise in this update prior to sale.
Workshop Procedure
noteNOTE: Exterior 'A' pillar windshield mouldings may be referred to as windshield moulding in TOPIx Workshop Manual.
1. Replace both of the exterior 'A' pillar windshield mouldings (see TOPIx Workshop Manual section 501-11: Glass, Frames and Mechanisms - Windshield Moulding).
Just to confirm we are talking about the rubber seal shown in the picture. I can move mine quite easily by pushing it on both the the near side and offside.
Well my one has been in the dealers all morning, spent the morning running around in a Disco Sport SE Tech, quite nice to be honest, anyway had both recalls sorted but the little trim piece on the C-pillar requires a stay at the dealers body shop at another branch as the 3rd tow window needs to be removed to repair the trim. Just about to collect big Jaffa and see what the dealers saying.
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it much hotter than that here!
