Discovery 2017

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  • Stone101
    Member Since: 30 Sep 2019
    Location: Yorkshire
    Posts: 20
    United Kingdom 
    2017 Discovery Td6 HSE Lux Santorini Black

    inControl apps is not available....

    Hi

    Just bought a 2017 HSE Lux and i cant seem to get my phone app connected. Connected to USB.
    I just get the error on the screen "inControl apps is not available EnsurePixel 2 XL is unlocked and connected"

    App is open on phone. Phone is unlocked.

    Anybody else have this problem?

    thanks
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    Do you know if your infotainment system is at the latest version or not?

    have you registered the car to you via

    https://incontrol.landrover.com/jlr-portal-owner-web/login

    https://www.landrover.here.com/#home/0
  • Stone101
    Member Since: 30 Sep 2019
    Location: Yorkshire
    Posts: 20
    United Kingdom 
    2017 Discovery Td6 HSE Lux Santorini Black

    Tried to do that but when i put in VIN it says car already has an owner.
    Contacted Land Rover and they said pop into nearest dealers and they should be able to register me as new owner
    Was going to do that this week when i get time
    Would that stop the car from even connecting to my app ?
    Need to ask about updates to as i am not sure if i have latest version.
    Connected by wi fi to my phone hotspot but cant find a CHECK UPDATE button. Is that within InControl Apps part that i am unable to connect to?

    Thanks for help

  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    I think you are still running Stone Age software! Rolling with laughter Rolling with laughter

    https://disco5.co.uk/forum/thread2202.html

    Which App are you talking about? If it is Land Rover Apps then that is useless and I beleive dropped or being dropped as Android Auto and Apple CarPlay are now available.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    Probably best to ask the dealer for the infotainment system to be updated for you.

    Just say that you are having problems with the screen going blank, cameras not working occasionally.

    These are all known problems with the old software.

    If you have not seen those problems yet, you will!! Thumbs Up
  • Stone101
    Member Since: 30 Sep 2019
    Location: Yorkshire
    Posts: 20
    United Kingdom 
    2017 Discovery Td6 HSE Lux Santorini Black

    Popped into local dealers this morning and asked about the software.
    The update is a recall so its going in in a couple of weeks to be done Thumbs Up
    What is not so good is they want £50 to get my Remote app set up with this car as they need to change ownership on the system.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    Never heard that mentioned on here before.

    Let's see what others who have bought used have to say about that.

    I am sure if they had been charged they would have posted the question.

    At the moment then the previous owner still has online access to your car!! Shocked Shocked

    Let's hope they do not decide to unlock it! Whistle Whistle
  • TazDaz
    Member Since: 13 Jul 2018
    Location: SE Essex
    Posts: 157
    England 
    2018 Discovery Si4 HSE Fuji White

    Stone101
    Who was the LR dealer you bought this from?

    MY18 Fuji White with Black Pack HSE Si4 2litre >>>PETROL<<< 300bhp
  • Stone101
    Member Since: 30 Sep 2019
    Location: Yorkshire
    Posts: 20
    United Kingdom 
    2017 Discovery Td6 HSE Lux Santorini Black

    Got it from a thrid party company and not a LR dealer.
    I sold my Disco Sport a couple of days before to WeBuyAnyCar as they offered me more for it than what the local LR dealership offered me to trade it in and i still have the Remote app connected to it and can also lock/unlock doors and start engine etc. Surprised I can see it on the map parked up at British Car Auctions in Nottingham.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    Well if you want to play fair then you can "release" the Disco Sport yourself via the web site. Embarassed
  • Stone101
    Member Since: 30 Sep 2019
    Location: Yorkshire
    Posts: 20
    United Kingdom 
    2017 Discovery Td6 HSE Lux Santorini Black

    Went to another dealer in the next town and they will set up Remote app free of charge after i pointed out the security flaw in allowing a previous owner to unlock and start the engine..
    Was not aware i could release my previous vehicle online so i am off to do that now Thumbs Up
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    Yes in the Route planner and also Incontrol, as far as I am aware those are the 2 places where the VIN is assigned to you.

    I think this is going to become a big problem in the used car market as more and more "connected" cars come onto the used market.
  • Stone101
    Member Since: 30 Sep 2019
    Location: Yorkshire
    Posts: 20
    United Kingdom 
    2017 Discovery Td6 HSE Lux Santorini Black

    Took the car in today and had it updated to latest version FOC so i now have Apple car play and Android Auto.
    Android auto seems to have gone thru a makeover since i last used it but looks good.
    However is there a way of getting Google Maps/ Waze to show the maps full screen like the incontrol sat nav?
    Got a wide screen so why not use up all the space?
  • mordred1973
    Member Since: 08 Jan 2019
    Location: Northamptonshire
    Posts: 758
    United Kingdom 
    2017 Discovery Td6 HSE Fuji White

    my Android auto takes all the screen, but not with the map. Next to the map is the clock and the music playing. If I remember, I'll take a pic of it next time I am in the car.

    2023 D300 Metropolitan, Hakuba Silver, Low Range, Solar screen, Deployable towbar, FBH, sidesteps.
  • Stone101
    Member Since: 30 Sep 2019
    Location: Yorkshire
    Posts: 20
    United Kingdom 
    2017 Discovery Td6 HSE Lux Santorini Black

    Yer it was the full screen map i was hoping for.

    Anyway i am happy enough with Android Auto but now since update i cant get the Rear Media to work Censored
    When i push the Source button i just get a blank page without any options.

    Anyone else had this problem?
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