Discovery 2017

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  • Chopsy
    Member Since: 05 Jul 2018
    Location: Warwickshire
    Posts: 179
    United Kingdom 
    2019 Discovery SDV6 HSE Lux Carpathian Grey

    Warranty and Covid

    Just wondered if anyone has had issues during the last lockdown (as it seems likely we're headed for another), where closures of service centres have delayed scheduled car servicing beyond the designated period? Has anyone asked the question as to whether Land Rover have made exemptions so that warranties are not invalidated by having your service completed at, say, 13/14 months, or above specified annual mileage?
    31st Oct 2020 12:56 pm
  • 2B
    Member Since: 22 Oct 2020
    Location: hillybit
    Posts: 220
    Netherlands 

    For Jaguar JLR extended all warranties and service intervals with a month,
    in case dealerships were closed.
    RR P400e hybrid Autobiography 2019 & MX-30 BEV
    D5 SD4 HSE 2018 Corris grey, Black roof/balckpack (SOLD), F-Type P300 Ultra Blue 2018 (SOLD)
    31st Oct 2020 3:55 pm
  • andynoiseboy
    Member Since: 26 Aug 2018
    Location: West Yorkshire
    Posts: 36
    United Kingdom 
    2017 Discovery Td6 HSE Kaikoura Stone

    There's an element of flexibility with my dealer but it might be a one-time offer:

    I had an issue with DPF full warnings which started after firmware upgrades. I returned it outside the warranty period and they forced a regen and declared everything was ok - no charge.

    Then, after an 80 mile motorway journey I got a DPF full/limp home problem with no warnings prior to it.
    I returned to the dealer saying that they clearly haven't resolved the issue. They took it in and 'found' a failed gasket on the EGR. £320 to change a £3 gasket. Wouldn't entertain any liability.

    They couldn't explain why I was not getting any amber DPF warnings or why this happened after long journeys where regen should occur.

    I'm now playing a waiting game to see if the problem persists, but they've been defensive about whether the firmware updates could have caused this.
    3rd Nov 2020 1:14 pm
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