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- Wolfpack
- Member Since: 25 May 2019
- Location: Norfolk, UK
- Posts: 362
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Just had a lovely email from JLR CEO explaining the reasons and apologising for the delays, parts shortages, insurance increases and stolen vehicles. After investing 30million in sorting things out including a programme of software updates for older models. All I needed to do was contact my local dealer to book my car in.
Rang them immediately………….“ never heard of it, nothing available for your vehicle “ was the surly response.
So that was 30million well spent.
Perhaps a few quid spent giving their dealers a responsibility transplant and an incompetence bypass would have been of some benefit?
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- Aldo
- Member Since: 23 Jul 2019
- Location: Cheshire
- Posts: 120
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I’ve been sent 2 letters now and a phone call. It’s getting done in the upcoming service.
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