Discovery 2017

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  • J77
    Member Since: 07 Jun 2016
    Location: Fife
    Posts: 1008
    Scotland 

    Customer survey

    Received an email survey today asking about my overall satisfaction with the D5, build quality etc

    This is my 9th LR and it's the first time I've had a survey like this.

    Anyone else get one?
    18MY Velar R-Dynamic SE D240 Fuji White
    15th Jun 2017 8:16 pm
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    Yes, I received one and I listed concerns and suggestions for improvements.

    I also agreed to follow up by phone or email, we shall see if that happens. Whistle
    15th Jun 2017 8:22 pm
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Yes I received one too Shocked
    15th Jun 2017 8:28 pm
  • J77
    Member Since: 07 Jun 2016
    Location: Fife
    Posts: 1008
    Scotland 

    I added my tuppence worth.
    18MY Velar R-Dynamic SE D240 Fuji White
    15th Jun 2017 8:48 pm
  • Phil
    Member Since: 26 Jan 2017
    Location: Wrightington
    Posts: 53
    United Kingdom 
    2017 Discovery Td6 First Edition Namib Orange

    Yes I have also had both the email and the phone call,
    Some positive, some not so positive comments from me Wink
    Disco 5 First Edition, Namib Orange,
    15th Jun 2017 9:34 pm
  • J77
    Member Since: 07 Jun 2016
    Location: Fife
    Posts: 1008
    Scotland 

    I've had retailer experience surveys but this is first one on the actual product, perhaps it's a new thing.
    18MY Velar R-Dynamic SE D240 Fuji White
    15th Jun 2017 10:10 pm
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    Maybe because it is a new model?

    Good that they are looking for feed back, or...............................according the Disco4 mob, they are worried!! Rolling with laughter
    15th Jun 2017 10:12 pm
  • J77
    Member Since: 07 Jun 2016
    Location: Fife
    Posts: 1008
    Scotland 

    Probably, LR are learning, slowly.
    18MY Velar R-Dynamic SE D240 Fuji White
    15th Jun 2017 10:15 pm
  • AndrewS
    Member Since: 28 Apr 2016
    Location: Pembridge
    Posts: 410
    United Kingdom 
    2019 Discovery SDV6 HSE Silicon Silver

    I've had a customer email survey for the last 5 years on all the LR vehicles I've bought so nothing new Thumbs Up
    16th Jun 2017 7:25 am
  • PeterW
    Member Since: 07 Sep 2016
    Location: Norfolk
    Posts: 595
    England 
    2017 Discovery Td6 HSE Corris Grey

    I have just got mine, same as the one I got for my D4.
    Peter
    HSE 3.0 V6 Diesel Corris Grey
    16th Jun 2017 10:18 am
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