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- Markt
- Member Since: 21 Oct 2017
- Location: Bakewell
- Posts: 1
10” screen on infotainment
My new HSE has the 10 inch infortainment screen that developed a fault on the day it left the dealership - Gordon Lamb in Chesterfield.
When starting the car, the screen intermittently freezes for up to 3 minutes and will net respond to any touch commands on Radio, Navigation, reverse camera or Phone.
Eventually it reboots itself and all is well.
Similarly it has frozen showing the camera image - frozen, for around 5 minutes.
It has been in Gordon Lamb on two separate occasions once for three days and once for six days and still no resolution.
JLR not interested at all - refer you back to the dealer - and they are struggling with it.
Anyone had similar issues?
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- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1472
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I had the screen replaced after having a similar fault.
It has been fine ever since.
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- Russell
- Member Since: 26 Jun 2016
- Location: Lydd
- Posts: 1102
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Yes had same issue and took it in needed three different software patches to cure fault but dealership were spot on and got it sorted
Namib Orange 1st Edition with black roof and wheels.
Privacy, tow bar, drive pack, surround camera, heated front & rear seats, auto dim door mirrors, side steps, remote Pro, RSE, arm rest fridge dash cam front and rear.
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