Discovery 2017

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  • Equilibrium
    Member Since: 26 Feb 2019
    Location: Bristol
    Posts: 754
    United Kingdom 
    2019 Discovery SDV6 HSE Lux Carpathian Grey

    I agree that other manufacturers suffer the same sort of thing, although I have not specifically seen the colour scenario. Bearing in mind honing the spec with the dealer, paying deposit and signing order Saturday and then being part way through a finance agreement discussion when the colour is withdrawn. It’s hardly quality service. If we or the dealer had known on Friday that this was coming, then the order would have been placed and everyone would have saved a lot of time.

    Likewise, having the colour still available on the website now is misleading. Thousands of different websites are able to update immediately when an item is out of stock, across tens of thousands of lines. Yet a car manufacturer cannot slap a simple ‘no longer available’ within 48 hours (and counting) of it happening.

    I find this laziness/slapdash approach poor, whether from JLR or anyone else, when one is choosing a product priced in the tens of thousands. No amount of small print makes it any less lazy, it just avoids legal responsibility which is absolutely fair enough.

    I’m also looking forward to the car and well aware that this will probably be one of the smaller frustrations on the ownership path Smile
    13th Mar 2019 10:35 am
  • gavinadams
    Member Since: 25 Nov 2018
    Location: Sydney
    Posts: 103
    Australia 
    2019 Discovery Sd4 (240) HSE Loire Blue

    What colour did you end up going with?

    On the build and delivery schedule from Land Rover there will be last date to mkae a change to the build config.

    Your dealer can tell you this and if a new colour pops in beforehand you might be able to switch over.
    D5 MY19 HSE SD4 Loire Blue - Ebony seats / Ebony headlining - Dark Satin brushed aluminium trim - 7 seats - Heated and cooled front seats - Privacy glass - Black roof rails - 360 cameras - Capability plus pack
    13th Mar 2019 12:18 pm
  • Equilibrium
    Member Since: 26 Feb 2019
    Location: Bristol
    Posts: 754
    United Kingdom 
    2019 Discovery SDV6 HSE Lux Carpathian Grey

    Hi Gavin, the dealer advised yesterday that Portofino would be available very soon, so his advice was to wait before pushing the order in.

    He's hoping to get the sample into the dealership, but based on the jag configurator I am 99% sure that we will order Portofino once it becomes available.
    13th Mar 2019 3:12 pm
  • chaos_theory
    Member Since: 29 Oct 2018
    Location: Teddington
    Posts: 121
    United Kingdom 
    2019 Discovery SDV6 HSE Carpathian Grey

    Equilibrium wrote:
    I find this laziness/slapdash approach poor, whether from JLR or anyone else, when one is choosing a product priced in the tens of thousands.

    I’m also looking forward to the car and well aware that this will probably be one of the smaller frustrations on the ownership path Smile


    Too right. I was supposed to have collected mine on the 1st. Now they've lost it. It is built, has been on a ship and is somewhere in the UK. As I said elsewhere, the organisation is like a church fete - well-meaning but amateurish. All part of the charm.
    Andrew
    13th Mar 2019 6:03 pm
  • Equilibrium
    Member Since: 26 Feb 2019
    Location: Bristol
    Posts: 754
    United Kingdom 
    2019 Discovery SDV6 HSE Lux Carpathian Grey

    That really is incredible... how do you lose a Discovery!

    Your choice of user name seems apt in this situation Wink
    13th Mar 2019 6:17 pm
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