Discovery 2017

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  • PaulC555
    Member Since: 16 Sep 2018
    Location: Falkirk
    Posts: 11
    Scotland 
    2018 Discovery Sd4 (240) HSE Corris Grey

    Help needed

    Morning all

    I downloaded the latest map update onto the usb stick as instructed.
    All seems to go okay for install, car recognises it and begins to update. It’s gets to about 50% and then stops with message “unable to install maps “ please try again or contact dealer......
    Any ideas....?
    I’m away on business next week and really need the sat nav to be working?

    Thanks all

    Paul
    MY18 HSE Corris Grey with Black Pack
    31st Jul 2019 9:59 am
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    I would try downloading again just in case the USB has a corrupt file.

    What state is the sat nav now, did it not restore it back to the previous version?
    31st Jul 2019 10:11 am
  • PaulC555
    Member Since: 16 Sep 2018
    Location: Falkirk
    Posts: 11
    Scotland 
    2018 Discovery Sd4 (240) HSE Corris Grey

    I’ve just started the download again, took 6 hours the last time.
    Unfortunately the sat nav hasn’t gone back to previous, it just says no maps installed.
    Arghhhhhhhhh

    Big Cry
    MY18 HSE Corris Grey with Black Pack
    31st Jul 2019 10:14 am
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    That does not sound good, is this your first update or has it worked before? Sad
    31st Jul 2019 10:19 am
  • PaulC555
    Member Since: 16 Sep 2018
    Location: Falkirk
    Posts: 11
    Scotland 
    2018 Discovery Sd4 (240) HSE Corris Grey

    It’s the first update I have tried......
    Followed all the instructions but no joy...
    Was a new memory stick too, so not sure what to try next.
    Will let this new download finish and try again, if not it’s off to the dealer I guess...
    MY18 HSE Corris Grey with Black Pack
    31st Jul 2019 10:23 am
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    I have just noticed it is now version 98, I only downloaded version 97 a couple of weeks ago.

    There was an issue a few months back with one of the versions and HERE sorted in a day or so.

    If it does not work this time it may be worth trying in a couple of days, or a trip to to the dealer will be called for.

    Not sure if I want to download this version now! Whistle
    31st Jul 2019 10:39 am
  • PaulC555
    Member Since: 16 Sep 2018
    Location: Falkirk
    Posts: 11
    Scotland 
    2018 Discovery Sd4 (240) HSE Corris Grey

    No problem, thanks for the help.
    I will let the download finish and try again.
    If it doesn’t work I will try again at the weekend.....
    MY18 HSE Corris Grey with Black Pack
    31st Jul 2019 10:45 am
  • Dangerdave
    Member Since: 15 Feb 2017
    Location: UK
    Posts: 600
    United Kingdom 

    I had the last update tell me to Censored off when I tried to update it along a twisty west coast single track road.

    SWMBO wasn’t happy with me constantly pulling in to restart it plus I got it in the neck for doing it anyway as the roads were last modified in the 18th century. Anyway, I down loaded it again and it worked perfectly.
    31st Jul 2019 11:17 am
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    A bit like the lanes in Devon then! Thumbs Up

    I sometimes wish they were not on the maps when you meet a grockle following his sat nav down a single track lane and then does not know how to reverse. Rolling with laughter
    31st Jul 2019 11:28 am
  • Wolfpack
    Member Since: 25 May 2019
    Location: Norfolk, UK
    Posts: 360
    United Kingdom 
    2017 Discovery Si6 HSE Corris Grey

    PaulC555 wrote:
    I’ve just started the download again, took 6 hours the last time.
    Unfortunately the sat nav hasn’t gone back to previous, it just says no maps installed.
    Arghhhhhhhhh

    Big Cry

    I assume you are trying to load version 98?

    If it’s any help I have version 97 on a memory stick that loaded onto my MY17 HSE with no problems last week. Could first class post it to you, to see if it will wind back an update? PM me if you want to give it a try.
    31st Jul 2019 1:22 pm
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    It is locked to the VIN?
    31st Jul 2019 1:26 pm
  • PaulC555
    Member Since: 16 Sep 2018
    Location: Falkirk
    Posts: 11
    Scotland 
    2018 Discovery Sd4 (240) HSE Corris Grey

    Wolfpack wrote:
    PaulC555 wrote:
    I’ve just started the download again, took 6 hours the last time.
    Unfortunately the sat nav hasn’t gone back to previous, it just says no maps installed.
    Arghhhhhhhhh

    Big Cry

    I assume you are trying to load version 98?

    If it’s any help I have version 97 on a memory stick that loaded onto my MY17 HSE with no problems last week. Could first class post it to you, to see if it will wind back an update? PM me if you want to give it a try.


    It is trying to load version

    Europe and Russia
    08.030.0098.0153

    If it doesn’t work I will let you know, and perhaps take you up on your very kind offer.....

    Really appreciate all the help thanks guys...
    Very Happy
    MY18 HSE Corris Grey with Black Pack
    31st Jul 2019 1:40 pm
  • Wolfpack
    Member Since: 25 May 2019
    Location: Norfolk, UK
    Posts: 360
    United Kingdom 
    2017 Discovery Si6 HSE Corris Grey

    jimbg wrote:
    It is locked to the VIN?


    Of course Rolling Eyes
    31st Jul 2019 1:58 pm
  • PaulC555
    Member Since: 16 Sep 2018
    Location: Falkirk
    Posts: 11
    Scotland 
    2018 Discovery Sd4 (240) HSE Corris Grey

    Morning all

    I am pleased to update that on the 2nd download and 4th attempt the maps finally installed.
    Many thanks for all the help, advice and kind offer of another usb, they were much appreciated.

    Paul
    MY18 HSE Corris Grey with Black Pack
    1st Aug 2019 8:03 am
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