Discovery 2017

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  • Taylormade
    Member Since: 08 Jun 2020
    Location: Kent
    Posts: 12
    United Kingdom 
    2018 Discovery SDV6 HSE Lux Corris Grey

    Arrow Symbol



    Hi, this may have been covered previously, so apologies but I’ve searched and can’t find any info?
    Can someone tell me what the icon in the top left hand corner of the screen means?? (The arrow)
    I’ve looked in the handbook and it’s not listed?
    I thought perhaps some sort of download? I’ve checked and no update is available, I did have a maps update but I’ve done that and installed it.
    I’ve tried to seek tech advise from Land Rover but it’s fallen on deaf ears Rolling Eyes
    Thanks all.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    Yes, that indicates that it is attempting a download.

    I had a similar problem, in that it was there for days and suddenly the download worked.

    What do you have currently installed?

    Also I am not sure which SIM is used to download updates, the in-built one or "your" SIM.

    Fairly sure it is the in-built one?
  • Taylormade
    Member Since: 08 Jun 2020
    Location: Kent
    Posts: 12
    United Kingdom 
    2018 Discovery SDV6 HSE Lux Corris Grey

    It’s been there for a couple of weeks now?
    What do you mean by, what do I have installed??
    I’ve not installed anything?
    I have the Sim in the car supplied by LR
    I’ve checked for updates and nothing happens.
    🤷‍♂️
  • Taylormade
    Member Since: 08 Jun 2020
    Location: Kent
    Posts: 12
    United Kingdom 
    2018 Discovery SDV6 HSE Lux Corris Grey

    Did you have to do anything to get the download to work?
  • Taylormade
    Member Since: 08 Jun 2020
    Location: Kent
    Posts: 12
    United Kingdom 
    2018 Discovery SDV6 HSE Lux Corris Grey

    🤦🏻‍♂️ You mean software, sorry, I’ve currently got the 19c software.
    Maybe it’s trying for the new 20...
    Jeez how long does it take 🙄 that arrow is driving me nuts
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    It takes a fair old time! Are you making any long journeys or just short ones?

    I think mine finished updating when I was out in the car for an hours driving.
  • Taylormade
    Member Since: 08 Jun 2020
    Location: Kent
    Posts: 12
    United Kingdom 
    2018 Discovery SDV6 HSE Lux Corris Grey

    Mainly short but Ive done a couple of long drives of an hour or so, but it’s not prompting a download? Does it do it in the background? Then only prompt when ready?
    Every time I check it just says software up to date.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    It indicates that a download is in progress in the background, nothings happens until it finishes.

    There is no way of stopping or restarting it as far as I know .
  • Taylormade
    Member Since: 08 Jun 2020
    Location: Kent
    Posts: 12
    United Kingdom 
    2018 Discovery SDV6 HSE Lux Corris Grey

    Looks like I’ll continue to just wait then, I’m certainly not going through the ball ache of booking it into LR for that.
    Thanks for your help.
  • davidls
    Member Since: 16 Apr 2018
    Location: Stowmarlet
    Posts: 25
    United Kingdom 
    2018 Discovery Sd4 (240) HSE Carpathian Grey

    I recently upgraded to the new InControl software and saw the grey arrow this morning. When it’s grey I believe it’s just notifying you a download is available. If you go to check for an update it will then tell you one is available and ask if you want to download it. If you say yes then the arrow goes white and it downloads in the background and will then install once downloaded. The arrow then goes away.

    2018 D5 HSE, Carpathian Grey, Black Roof Rails, 21” 9 Spoke Diamond Turned Alloy Wheels, Black Pack, Privacy Glass, Heated Steering Wheel, Detachable Towbar, Air Ioniser, Side Steps
  • Taylormade
    Member Since: 08 Jun 2020
    Location: Kent
    Posts: 12
    United Kingdom 
    2018 Discovery SDV6 HSE Lux Corris Grey

    Ok thanks, there must be an issue with mine, as every time I check, it just says software up to date, yet I still have the grey arrow 🤷‍♂️🤷‍♂️
  • IndusD4
    Member Since: 28 Jan 2018
    Location: Sydney
    Posts: 698
    Australia 

    You could try hooking the car up to your home wifi to allow it to complete the download. I downloaded the current software in about 10 minutes.

    Ron

    2016 D4 TDV6
    IIDTool BT
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    Good idea, does the SIM you are using have enough allowance for the download?
  • Taylormade
    Member Since: 08 Jun 2020
    Location: Kent
    Posts: 12
    United Kingdom 
    2018 Discovery SDV6 HSE Lux Corris Grey

    Ok an Update all.
    Thanks for all the comments, here’s what’s happened.
    I managed to get hold of a master LR tech at my main dealer.
    He said the arrow indicates that there is a newer software version, it doesn’t mean it’s ready or is being pushed to the car! That only happens when you get a prompt on the infotainment. When it does it, or when LR decide to push it through I didn’t quite get to the bottom of. However he asked for the last 8numbers of my chassis and pushed the download then and there.
    Low and behold, I start the car and as if by magic the update is waiting. So I was being impatient it seems and it’s simply a waiting game for LR to push it.
    Mine is currently connected to my home WiFi (for luck lol) tech said it takes around 30mins, he did say you can start, stop and drive how you wish, the download will simply pause and resume as you make journeys, or like me, hook up to the home WiFi on the drive and wait (with the engine running) let’s hope it’s straight forward now but thought I’d let you all know, what I found out today.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 

    Glad that it is sorted.

    Strange that I have had several updates since 2017, it was only this last one that had given me any problem.
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