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- hamptons79
- Member Since: 12 Oct 2019
- Location: Edinburgh
- Posts: 5
Disco 5 issues
My love hate relationship with my Disco 5 continues. I bought my car new in September 2019 and has been in and out of the dealer ever since with various issues. It has now been in the dealer for over a month waiting on a part for a warranty issue with a NOX sensor. I have been supplied with a like for like Disco 5 courtesy car, but I wondered what rights I have of rejecting my car due to the constant problems I am having? I know I am not the first and wont be the last, but it really annoys me that Land Rover constantly get away with putting out sub standard product. I don't really want to change to a Land Cruiser, but I feel I have no choice as I need a reliable 4x4 for off roading, towing, family car etc..
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- Equilibrium
- Member Since: 26 Feb 2019
- Location: Bristol
- Posts: 754
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It’s a long time since you got your car, but use covid to your advantage if you can - stating that you really only had full use of it up to the beginning of lockdown 1, and during those first six months it was out of action for N number of weeks.
Get your dealer Head of CS onside, you will absolutely need them to fight your corner with LR. Be clear that you love the car , very disappointed to have a lemon and fully intend ordering another. Once your rejection is accepted, you can review your options.
Drives: 2020 MY20 HSE Luxury SDV6 in Eiger Grey/Glacier
Departed: 2019 MY20 HSE Luxury SDV6 in Carpathian Grey/Glacier, 440i, 320d, Toyotas, Mondeo, Citroen BX amongst others
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- Russell
- Member Since: 26 Jun 2016
- Location: Lydd
- Posts: 1102
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Re: Disco 5 issues
hamptons79 wrote:
My love hate relationship with my Disco 5 continues. I bought my car new in September 2019 and has been in and out of the dealer ever since with various issues. It has now been in the dealer for over a month waiting on a part for a warranty issue with a NOX sensor. I have been supplied with a like for like Disco 5 courtesy car, but I wondered what rights I have of rejecting my car due to the constant problems I am having? I know I am not the first and wont be the last, but it really annoys me that Land Rover constantly get away with putting out sub standard product. I don't really want to change to a Land Cruiser, but I feel I have no choice as I need a reliable 4x4 for off roading, towing, family car etc..
I rejected a D4 at 2 years old and had no issues but the issues with the car had been documented with LR customer services from day one
Namib Orange 1st Edition with black roof and wheels.
Privacy, tow bar, drive pack, surround camera, heated front & rear seats, auto dim door mirrors, side steps, remote Pro, RSE, arm rest fridge dash cam front and rear.
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- Milky400
- Member Since: 25 Aug 2020
- Location: Cambridge
- Posts: 32
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I rejected after 2 years ownership. Have a good record of issues and if you have finance company, speak to them. Blackhorse were faultless in there support of my case.
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- mordred1973
- Member Since: 08 Jan 2019
- Location: Northamptonshire
- Posts: 758
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2023 D300 Metropolitan, Hakuba Silver, Low Range, Solar screen, Deployable towbar, FBH, sidesteps.
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- MauroL
- Member Since: 16 Aug 2016
- Location: Oberursel
- Posts: 8
Equilibrium wrote:
It’s a long time since you got your car, but use covid to your advantage if you can - stating that you really only had full use of it up to the beginning of lockdown 1, and during those first six months it was out of action for N number of weeks.
Get your dealer Head of CS onside, you will absolutely need them to fight your corner with LR. Be clear that you love the car , very disappointed to have a lemon and fully intend ordering another. Once your rejection is accepted, you can review your options.
I}m in the same Situation 23 warranty Sisters in 3 years....
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