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Wolfpack

Member Since: 25 May 2019

Location: Norfolk, UK

Posts: 360

Water leak

Dropped my sun visor yesterday and a pool of water sitting in the mirror recess dropped on my face.

I confess to an unrepeatable expostulation at yet another reason to hate this car.

The roof padding behind and to the side of the visor (towards the sunroof 🤔) is damp.

Anyone else experienced this or is it another unique fault to be added to the 269,597 (maybe more) D5 fault list?
Post #33345 27th Aug 2021 9:00 pm
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Whippetman

Member Since: 16 Feb 2019

Location: North Somerset

Posts: 386

Sounds like you need the windscreen replaced!

HSE LUX, Aintree Green GONE
Post #33346 27th Aug 2021 9:13 pm
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Wolfpack

Member Since: 25 May 2019

Location: Norfolk, UK

Posts: 360

Is that a warranty replacement?
Post #33348 27th Aug 2021 9:17 pm
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Whippetman

Member Since: 16 Feb 2019

Location: North Somerset

Posts: 386

Apparently not in my case as over 3 years old and although I had LR extended warranty it’s not covered.

However mine was covered under a good will gesture 100%.
I think others with the known fault have also been treated the same.
For me it was the last straw before I got rid of the car..

HSE LUX, Aintree Green GONE
Post #33349 27th Aug 2021 9:24 pm
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Wolfpack

Member Since: 25 May 2019

Location: Norfolk, UK

Posts: 360

I am in that same exasperated state.

When I can shift this car I will and given the performance of the 2 LR vehicles I have owned and the disgraceful customer service shown me by the local dealership, I will not be buying another LR product.
Post #33353 28th Aug 2021 8:05 am
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Darras

Member Since: 16 May 2020

Location: Newcastle

Posts: 764

Me too! I couldn’t forgive them for needing new Discs all round on the car. The quote including new pads was £1600 or thereabouts.

Low mileage, used regularly. Told by LRCS they might have considered a warranty claim if it occurred in the first year!

Over all the years I’ve had LRs the customer services is getting worse if that was possible! Might as well throw my money somewhere else when the time comes.
Post #33354 28th Aug 2021 8:58 am
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Whippetman

Member Since: 16 Feb 2019

Location: North Somerset

Posts: 386

Sell now as they are very short in supply.
Sold mine to GS , who didn’t even test drive, although they can see the history.
Ordered the BM to my spec and arrived in 8 weeks from factory.
Gone 15 years of LR ownership,
Liked the cars but unreliable and very poor dealership down in Somerset.

HSE LUX, Aintree Green GONE
Post #33355 28th Aug 2021 9:16 am
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Wolfpack

Member Since: 25 May 2019

Location: Norfolk, UK

Posts: 360

Hmmmmm.

Had a look at the windscreen couldn’t see any obvious ingress points, but when I got a stepladder out I saw this……

Not been aware of it before and given the water ingress has only been noticed the last month and it’s over my head….is this too much of a coincidence?
Post #33356 28th Aug 2021 9:50 am
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Wolfpack

Member Since: 25 May 2019

Location: Norfolk, UK

Posts: 360

Can anyone tell me whether the rubber seal surround between car and the windscreen is replaced by the windscreen people or is it an intrinsic part of the car assembly that a new windscreen is sealed over /onto ?

The reason I ask is that I am getting rain water seeping into the car interior head lining.
It’s getting soaking wet after heavy rain and dripping down onto the driver seat…but it’s NOT running down the inside of the windscreen. This suggests to me the water is getting around the car roof / rubber surround side… NOT the glass / rubber surround side of the assembly

So who fixes it…windscreen people or LR garage?

Also, there are black plastic trim sections over the roof area and the front part obscures the rubber windscreen surround edge making it impossible to see/access the actual metal to rubber joint where it’s leaking. Are these plastic strips removable and replaceable or do they have to be replaced with new sections?

Again would a windscreen operator have to do this to replace or reseal the windscreen?

Hope that makes sense
Post #33520 15th Sep 2021 5:24 pm
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RDR

Member Since: 23 Jun 2016

Location: Derbyshire

Posts: 204

I think There is a service bulletin I had mine done last year for water ingress from the top all done by the dealer but took two days as they had it under lamps to cure something . They have to remove the screen to fix it so you do get a new screen.

Dealer seemed well versed with this problem.

MY06 S - Gone but not forgotten, MY12 HSE - Gone, MY16 HSE Luxury - Gone, D5 MY20 D5 HSE - Gone
MY23 Range Rover PHEV
Post #33521 15th Sep 2021 7:47 pm
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Wolfpack

Member Since: 25 May 2019

Location: Norfolk, UK

Posts: 360

New extra equipment for discoveries

Two blow heaters to dry out the seat and floor well carpets….check

Tarpaulin to prevent more water ingress till LR can fix leaking windscreen…check (nb paint tubs are optional extra alternative to string and duct tape to secure said tarpaulin)

Dealer contested the leaking windscreen (which has been registered worldwide ) was a manufacturing fault and not an extended warranty repair….until I demanded a written confirmation from LR that the internationally widespread reports of this problem for my model/year on the internet were fake news.

Then they agreed to fix it as a goodwill gesture.hmmm
Post #33550 17th Sep 2021 3:04 pm
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Whippetman

Member Since: 16 Feb 2019

Location: North Somerset

Posts: 386

Why the hell do the stealers put their customers through this?

HSE LUX, Aintree Green GONE
Post #33551 17th Sep 2021 7:08 pm
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Wolfpack

Member Since: 25 May 2019

Location: Norfolk, UK

Posts: 360

Not sure why …but it seems fairly universal.

Just logged onto another forum and yet another person with exactly the same car as me, is talking about his car in the dealers to fix leaky windscreen. He is also outlining ‘other’ issues.

It’s rather sobering and somewhat scarey a bit like looking into a crystal ball to see what next I might be getting on my D5….soon.

When I got it I never appreciated it was going to be a Voyage of ‘Discovery’. Certainly didn’t anticipate so much water would be involved in the voyage . 🤔
Post #33552 17th Sep 2021 8:41 pm
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Darras

Member Since: 16 May 2020

Location: Newcastle

Posts: 764

You must have ticked the “shower” option on the build sheet.

Joking apart, its appalling on what is an expensive car. Get it fixed and get shot of it.

There’s plenty of other cars out there a lot better put together, better technology than the Discovery with a a more caring manufacturer and dealership network.

There’s far too many vehicles developing faults, newer as well as older ones. As soon as mine starts playing up, it’s a case of when rather than if, I’ll kick it into touch.

You see all these posts, “I am getting a ….. or ordered a ……” and without raining on their parade, you just want to say get a grip.

I was a fool to have kept with LR. Never again!
Post #33554 18th Sep 2021 6:04 am
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Whippetman

Member Since: 16 Feb 2019

Location: North Somerset

Posts: 386

Sad,sad,sad but true

HSE LUX, Aintree Green GONE
Post #33555 18th Sep 2021 6:21 am
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Water leak

New extra equipment for discoveries