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- eelpout
- Member Since: 01 Jun 2017
- Location: Don't call it "Cali"
- Posts: 304
I remember when I ordered my MY22, could have sworn Park Assist was on the list. Then LR went and dropped it for the entire model year apparently. Still not sure it's back on the table for the Disco, even though it's on other models.gavsta wrote:
Turns out, my MY23.5 is missing the gesture tailgate. Having been told the build was complete, with nothing missing, I was waving my foot like a loon, in order to load a box of wine.
A call back to the dealer revealed that 'complete' wasn't quite accurate. The surprises of LR ownership!
Talked to my dealer the other day and he said if I wanted to get a vehicle with PHEV, which at the moment is either a Full-Fat or Sport Range Rover, to put in my order now for 12 month delivery time frame.
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- gavsta
- Member Since: 25 Jan 2022
- Location: Hertfordshire
- Posts: 147
rkonstantinov wrote:
rkonstantinov wrote:
Indeed, I suspect the same. The reason I asked is that my metropolitan also seems to be missing the gesture tailgate, or at least I’m not able to make it work. So, wondering if this is common and if there is some “official” information.
So, to answer my own question. Indeed, my Metropolitan left the factory without the gesture tailgate module, and there is a campaign to add it by the dealer when available:
My MY23.5 Metropolitan was in at the local dealer having mudflaps fitted, and I enquired about the gesture tailgate feature, which is missing. They told me something completely different to the supplying dealer, who advised that in due course, Land Rover will contact me to have it retrofitted.
The local dealer showed me that on 08/06/2022 all dealers were notified that the gesture tailgate feature was removed from all Discovery models, whether standard fitment or as an optional extra. They had advised customers accordingly, and were surprised 1) that I had not been informed by the supplying dealer, and 2) that I had been told the feature would be retrofitted.
I'm interested to know what advice you have been given. Has anyone been contacted to have gesture tailgate retrofitted? -
- rkonstantinov
- Member Since: 25 Jul 2021
- Location: Bulgaria
- Posts: 6
I've been to dealer last week to get some accessories and meanwhile I've asked if there is any news around the tailgate module, as they have already opened an order for the parts to get them when available. So, long story short, they told me that they had to close the order, but will contact me when (sometime in the future) the module is available to be retrofitted.
Regarding the removal, I've also heard that it is not available for new orders. However, as the above screenshot is from topix for my specific vehicle, I believe that it is covered by the campaign and the module will be added at some point. Personally, I don't miss the gesture tailgate that much, so I can wait a bit.
The service action:
Quote:
DESCRIPTION OF ISSUE
A potential concem has been identtied on specinic venicles within the above venice range.
Due to a global shortage of microchips, vehicles are being shipped without the Hands-free Tailgate feature. A further service communication will be issued for all affected vehicles. to provide a Hands-free Tailgate module when parts become available.
ACTION TO BE TAKEN
When handing over the vehicle, please inform the customer that the Hands-free Tailgate feature is currently unavailable due to the global shortage of microchios. A further service communication will be issued for all affected vehicles. to provide a hands-free tailgate
module when pans occome avalage. ung such a ume. to vonice can oc reloased tr this campsion accon outsancing.
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.
Yours faithfully
Simon Bares
Global Customer Service Quality Director
Also, did you check your VIN in the Topix to see if the action comes up for your vehicle? (you could do this from the public/free profile, just need to register an account) -
- gavsta
- Member Since: 25 Jan 2022
- Location: Hertfordshire
- Posts: 147
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Coincidentally, I tried TOPIx yesterday, and upon entering my VIN, get this:
This service is not available in your market
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- rkonstantinov
- Member Since: 25 Jul 2021
- Location: Bulgaria
- Posts: 6
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- gavsta
- Member Since: 25 Jan 2022
- Location: Hertfordshire
- Posts: 147
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- rkonstantinov
- Member Since: 25 Jul 2021
- Location: Bulgaria
- Posts: 6
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I'm sorry to hear that Indeed, mine is MY23. Delivered just right after they switched to MY23.5 spec. -
- RAW
- Member Since: 30 Jun 2016
- Location: Devon
- Posts: 62
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- AAWM
- Member Since: 14 Aug 2022
- Location: Highlands, Scotland
- Posts: 11
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- Darras
- Member Since: 16 May 2020
- Location: Newcastle
- Posts: 764
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- conts355
- Member Since: 01 Nov 2021
- Location: UK
- Posts: 85
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- AAWM
- Member Since: 14 Aug 2022
- Location: Highlands, Scotland
- Posts: 11
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- AAWM
- Member Since: 14 Aug 2022
- Location: Highlands, Scotland
- Posts: 11
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- Darras
- Member Since: 16 May 2020
- Location: Newcastle
- Posts: 764
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- conts355
- Member Since: 01 Nov 2021
- Location: UK
- Posts: 85
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