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- Jupiter26
- Member Since: 22 Dec 2025
- Location: A Forest
- Posts: 3
Window issue, only moves about an inch at a time
Hoping someone can help shed some light on a fault thats just developed on my MY19.
Replaced the drivers window regulator about 5 months ago (and since then all the other 3), straight forward job and all had been well since until yesterday when pressing the down button the window only moves about an inch and a relay clicking (single time on, window moves and inch, then single click off sound) from the door area.
Stripped off the door card again and then removed the control module and sensor, giving them a c=good clean and used contact cleaner on the pins to ensure they're all good Did the same with the motor connector as well, plus the main door card connector. Alas, no different.
Have tried battery reset (disconnect battery, wait, reconnect and reset all windows) but again the same issue persists. It'll move down about an inch and stop, and keep pressing down will keep the window moving down. Same with the up, lift the switch and the window will move upwards about an inch and stop, keep lifting the switch and the window will keep lifting.
Engine running, no power issues. No broken wires noted. No blockages on the tracks.
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- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 753
Sounds like the windows just need recalibrating...hold the window switch in the up position for 3-5 secs once the windows are fully raised. Each separate window has to be calibrated this way...but you can do them all from the drivers door switch panel.
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- Jupiter26
- Member Since: 22 Dec 2025
- Location: A Forest
- Posts: 3
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Thanks for the suggestion. I did go through that after battery disconnect - recalibrate windows, roof and tailgate. No difference sadly.
I’ve got it booked for tomorrow for diagnostic, see if that throws up anything helpful
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- Colind
- Member Since: 21 Jan 2024
- Location: Worcestershire
- Posts: 9
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I have the same issue for the last couple of months - stripped it all down myself last weekend, I have concluded its the swithc, or there is a module in the door which may be the cause. Also just happened, rear windows went down and wont go back up - How did yours get fixed?
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- Jupiter26
- Member Since: 22 Dec 2025
- Location: A Forest
- Posts: 3
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I did the same, stripped the mechanism down and also stripped down the door control module, all to no avail. In the end after diagnostics it showed that the motor was out of normal operating range on it's voltage so had to be replaced - easier to replace the entire regulator than just the motor plus it was under warranty from when I'd changed it earlier in the year. All been fine since.
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- Colind
- Member Since: 21 Jan 2024
- Location: Worcestershire
- Posts: 9
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Thank you, I will try a new regulator, its quite an easy fix, I'm out of warrantee
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