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- Russell
- Member Since: 26 Jun 2016
- Location: Lydd
- Posts: 1094
Fantastic dealer service yet again
Well sat nav lost all its maps and USB/SIM card reader stopped working last week, phone call to dealers who confirmed very busy and no slots available for a couple of weeks.
However we will send somone out with some bits and see what we can do. Chap arrives as promised at 10 this morning, with 5 minutes had looked and then removed SIM card reader unit, put new one in and then spent 30 minutes chatting and looking round the Velour whilst maps down loaded.
All in all all done and fixed within an hour and on my drive.
Fantastic service yet again from Guy Salmon Aylesford Kent
Namib Orange 1st Edition with black roof and wheels.
Privacy, tow bar, drive pack, surround camera, heated front & rear seats, auto dim door mirrors, side steps, remote Pro, RSE, arm rest fridge dash cam front and rear. -
- EMcC
- Member Since: 14 Apr 2018
- Location: Durrington
- Posts: 185
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That's the way it used to be with Ottons of Salisbury.
I now get that sort of service by travelling to the Yeovil LR dealer, worth the 110mile round trip
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- simonh
- Member Since: 02 Apr 2017
- Location: Shropshire
- Posts: 1002
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Yeovil have always been good.
I’m very pleased with Shukers in Ludlow. After sales customer service is brilliant. Has been for my nearly 20 years dealing with them
Velar HSE D240 - MY19
Served by the excellent Shukers Land Rover of Ludlow - 10 Land Rover’s and 20 years of amazing customer service.
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