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- bammmy
- Member Since: 29 Jul 2018
- Location: The Scottish Highlands.
- Posts: 146
Remote app.
Hi,
Over last couple of days I have noticed that the remote app is struggling to find my car on the phone/iPad remote app. Only thing I have done is update the app through the phone and iPad.
Anyone else having the same?
Mark
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- harrythespider
- Member Since: 19 Jul 2018
- Location: cumbria
- Posts: 417
Yes, but it was logging into all connect pro services and even the car sim would not load. All seems fine now though.
3.0 HSE. climate HUD active diff. elec towbar. FBH and timed climate.Capability plus pack.split TV. surround sound. Intelligent seating. adaptive lights, wade sensing. 360 cameras.pro pack.cooler.advanced tow, auto park,activity key+ more!!!!
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- TazDaz
- Member Since: 13 Jul 2018
- Location: SE Essex
- Posts: 157
Just tried mine and getting 'Vehicle Location Not Known'
Usually it's spot on
EDIT: 5 minutes later and it's OK again
MY18 Fuji White with Black Pack HSE Si4 2litre >>>PETROL<<< 300bhp
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- mordred1973
- Member Since: 08 Jan 2019
- Location: Northamptonshire
- Posts: 758
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The new app is in my view less user friendly than the old one. I have deleted it again, since strangely it has no intelligent seat fold page in the new app that it does in the old one!
2023 D300 Metropolitan, Hakuba Silver, Low Range, Solar screen, Deployable towbar, FBH, sidesteps.
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- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1472
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I have stuck with the old one, it is still being updated so it is still a valid version.
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- harrythespider
- Member Since: 19 Jul 2018
- Location: cumbria
- Posts: 417
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Mordred1973. Just checked and mine has SOTA , 19B and the incontrol app does have seat fold.
3.0 HSE. climate HUD active diff. elec towbar. FBH and timed climate.Capability plus pack.split TV. surround sound. Intelligent seating. adaptive lights, wade sensing. 360 cameras.pro pack.cooler.advanced tow, auto park,activity key+ more!!!!
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- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1472
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Which of the 2 app versions are you using?
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- mordred1973
- Member Since: 08 Jan 2019
- Location: Northamptonshire
- Posts: 758
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Back to using the original app 1.80.1 since the new app v2.0.1 didnt have seat fold in it.
2023 D300 Metropolitan, Hakuba Silver, Low Range, Solar screen, Deployable towbar, FBH, sidesteps.
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- bammmy
- Member Since: 29 Jul 2018
- Location: The Scottish Highlands.
- Posts: 146
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Is the remote seat pack only on a HSE Lux, I have both app’s and neither have the seat pack option. My car is the HSE version.
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- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1472
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It was an option on the HSE.
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- mordred1973
- Member Since: 08 Jan 2019
- Location: Northamptonshire
- Posts: 758
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yep, listed in the options list of my 2017 HSE.
I filled in the "contact the software designer" on the app. I have now had an email form JLR asking me to confirm the version of the app and send them screen shots, since they claim the seat fold is on the final page of the app (which it clearly is not, perhaps the app hasn't picked upo the fact my car has intelligent seatfold for some reason)
2023 D300 Metropolitan, Hakuba Silver, Low Range, Solar screen, Deployable towbar, FBH, sidesteps.
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- harrythespider
- Member Since: 19 Jul 2018
- Location: cumbria
- Posts: 417
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Mordred1973. I haven't changed the phone app, so I guess its the original. I don't think I will be updating it until the replacement is bug free.
3.0 HSE. climate HUD active diff. elec towbar. FBH and timed climate.Capability plus pack.split TV. surround sound. Intelligent seating. adaptive lights, wade sensing. 360 cameras.pro pack.cooler.advanced tow, auto park,activity key+ more!!!!
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- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1472
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The original version is fine with updates, it is the alternative Remote app that is the issue.
Why they have 2 apps with the same name makes no sense!
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- mordred1973
- Member Since: 08 Jan 2019
- Location: Northamptonshire
- Posts: 758
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I agree, I have both at the moment, (prefer the old one anyway) so will keep an eye now and them to see if they fix it lol
2023 D300 Metropolitan, Hakuba Silver, Low Range, Solar screen, Deployable towbar, FBH, sidesteps.
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