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- al cope
- Member Since: 02 Jan 2019
- Location: Oldbury
- Posts: 372
Checking for updates
I extended my tracker pro sw and when I got in the car a very brief message flashed up about a sw update, but it disappeared off the screen before I had chance to read it fully. I have the download icon showing at the top of the screen, but if I check the sw updates section of the settings menu, it sits there saying “checking for updates” and doesn’t seem to complete.Mobile data is on and connected at 4G. I have even connected to my home Wi-Fi to see if that help if it was a connection issue, but it still doesn’t seem to complete..
Ideas??
Cheers
Al
Now gone - D5 HSE 2Ltr in Corris with black roof, black & dynamic packs & 22" black alloys, a bit of a change after 2 D3's and 2 D4's
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- Wolfpack
- Member Since: 25 May 2019
- Location: Norfolk, UK
- Posts: 363
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Try logging out and back in again. I also find that the best way to do updates is via home WIFi when parked in the drive. Never managed to do it on phone.
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- B McP
- Member Since: 29 Sep 2017
- Location: Banchory
- Posts: 62
Mine came up just as I was setting out recently. It was just a short journey so it did not finish, but the download continued the next time I took the car out and it completed without any problems - all via the 4G network.
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- globalste
- Member Since: 02 May 2019
- Location: Wiltshire
- Posts: 41
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where do you extend tracker? I dont even see it in my account anywhere
2017 HSE Dynamic
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- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1472
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2017 HSE now sold, if you own WF17AXN then you have a well sorted car!
2022 Range Rover Sport P400e HSE Dynamic and 2023 Sport P440e Dynamic SE on order
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- globalste
- Member Since: 02 May 2019
- Location: Wiltshire
- Posts: 41
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Thanks although maybe I should have been a bit more specific.
My incontrol account shows:
Pro Services
Protect
Remote Premium
All up to date.
2017 HSE Dynamic
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- al cope
- Member Since: 02 Jan 2019
- Location: Oldbury
- Posts: 372
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So finally mine has downloaded something, and message that update will be applied the next time the app is updated (but don’t know how or when this might happen), and I still have the download icon showing at the top left of the Home Screen, even after the car has shut right down and been restarted..
I wish the info and messages were clearer and more informative!!
Al
Now gone - D5 HSE 2Ltr in Corris with black roof, black & dynamic packs & 22" black alloys, a bit of a change after 2 D3's and 2 D4's
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- B McP
- Member Since: 29 Sep 2017
- Location: Banchory
- Posts: 62
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I had two updates recently, one for the Live update system which gave the message you mentioned, and then recently the Incontrol Pro update - perhaps you have seen the Live update go through and the download symbol is now showing the InControl Pro update ?
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