Discovery 2017

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  • al cope
    Member Since: 02 Jan 2019
    Location: Oldbury
    Posts: 372
    United Kingdom 
    2018 Discovery Sd4 (240) HSE Corris Grey

    Checking for updates

    I extended my tracker pro sw and when I got in the car a very brief message flashed up about a sw update, but it disappeared off the screen before I had chance to read it fully. I have the download icon showing at the top of the screen, but if I check the sw updates section of the settings menu, it sits there saying “checking for updates” and doesn’t seem to complete.Mobile data is on and connected at 4G. I have even connected to my home Wi-Fi to see if that help if it was a connection issue, but it still doesn’t seem to complete..

    Ideas??

    Cheers
    Al

    Now gone - D5 HSE 2Ltr in Corris with black roof, black & dynamic packs & 22" black alloys, a bit of a change after 2 D3's and 2 D4's Smile
  • Wolfpack
    Member Since: 25 May 2019
    Location: England
    Posts: 324
    United Kingdom 
    2017 Discovery Si6 HSE Corris Grey

    Try logging out and back in again. I also find that the best way to do updates is via home WIFi when parked in the drive. Never managed to do it on phone.
  • B McP
    Member Since: 29 Sep 2017
    Location: Banchory
    Posts: 62
    Scotland 
    2020 Discovery Td6 HSE Lux Corris Grey

    Mine came up just as I was setting out recently. It was just a short journey so it did not finish, but the download continued the next time I took the car out and it completed without any problems - all via the 4G network.
  • globalste
    Member Since: 02 May 2019
    Location: Wiltshire
    Posts: 41
    United Kingdom 

    where do you extend tracker? I dont even see it in my account anywhere

    2017 HSE Dynamic
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1454
    United Kingdom 


    2017 HSE now sold, if you own WF17AXN then you have a well sorted car!
    2022 Range Rover Sport P400e HSE Dynamic and 2023 Sport P440e Dynamic SE on order
  • globalste
    Member Since: 02 May 2019
    Location: Wiltshire
    Posts: 41
    United Kingdom 

    Thanks although maybe I should have been a bit more specific.

    My incontrol account shows:

    Pro Services
    Protect
    Remote Premium

    All up to date.

    2017 HSE Dynamic
  • al cope
    Member Since: 02 Jan 2019
    Location: Oldbury
    Posts: 372
    United Kingdom 
    2018 Discovery Sd4 (240) HSE Corris Grey

    So finally mine has downloaded something, and message that update will be applied the next time the app is updated (but don’t know how or when this might happen), and I still have the download icon showing at the top left of the Home Screen, even after the car has shut right down and been restarted..

    I wish the info and messages were clearer and more informative!!

    Al

    Now gone - D5 HSE 2Ltr in Corris with black roof, black & dynamic packs & 22" black alloys, a bit of a change after 2 D3's and 2 D4's Smile
  • B McP
    Member Since: 29 Sep 2017
    Location: Banchory
    Posts: 62
    Scotland 
    2020 Discovery Td6 HSE Lux Corris Grey

    I had two updates recently, one for the Live update system which gave the message you mentioned, and then recently the Incontrol Pro update - perhaps you have seen the Live update go through and the download symbol is now showing the InControl Pro update ?
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