Discovery 2017

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  • hamptons79
    Member Since: 12 Oct 2019
    Location: Edinburgh
    Posts: 5
    United Kingdom 

    Disco 5 issues

    My love hate relationship with my Disco 5 continues. I bought my car new in September 2019 and has been in and out of the dealer ever since with various issues. It has now been in the dealer for over a month waiting on a part for a warranty issue with a NOX sensor. I have been supplied with a like for like Disco 5 courtesy car, but I wondered what rights I have of rejecting my car due to the constant problems I am having? I know I am not the first and wont be the last, but it really annoys me that Land Rover constantly get away with putting out sub standard product. I don't really want to change to a Land Cruiser, but I feel I have no choice as I need a reliable 4x4 for off roading, towing, family car etc..
  • Equilibrium
    Member Since: 26 Feb 2019
    Location: Bristol
    Posts: 754
    United Kingdom 
    2019 Discovery SDV6 HSE Lux Carpathian Grey

    It’s a long time since you got your car, but use covid to your advantage if you can - stating that you really only had full use of it up to the beginning of lockdown 1, and during those first six months it was out of action for N number of weeks.

    Get your dealer Head of CS onside, you will absolutely need them to fight your corner with LR. Be clear that you love the car , very disappointed to have a lemon and fully intend ordering another. Once your rejection is accepted, you can review your options.

    Drives: 2020 MY20 HSE Luxury SDV6 in Eiger Grey/Glacier
    Departed: 2019 MY20 HSE Luxury SDV6 in Carpathian Grey/Glacier, 440i, 320d, Toyotas, Mondeo, Citroen BX amongst others
  • Russell
    Member Since: 26 Jun 2016
    Location: Lydd
    Posts: 1094
    United Kingdom 
    2017 Discovery Td6 First Edition Namib Orange

    Re: Disco 5 issues

    hamptons79 wrote:
    My love hate relationship with my Disco 5 continues. I bought my car new in September 2019 and has been in and out of the dealer ever since with various issues. It has now been in the dealer for over a month waiting on a part for a warranty issue with a NOX sensor. I have been supplied with a like for like Disco 5 courtesy car, but I wondered what rights I have of rejecting my car due to the constant problems I am having? I know I am not the first and wont be the last, but it really annoys me that Land Rover constantly get away with putting out sub standard product. I don't really want to change to a Land Cruiser, but I feel I have no choice as I need a reliable 4x4 for off roading, towing, family car etc..

    I rejected a D4 at 2 years old and had no issues but the issues with the car had been documented with LR customer services from day one

    Namib Orange 1st Edition with black roof and wheels.
    Privacy, tow bar, drive pack, surround camera, heated front & rear seats, auto dim door mirrors, side steps, remote Pro, RSE, arm rest fridge dash cam front and rear.
  • Milky400
    Member Since: 25 Aug 2020
    Location: Cambridge
    Posts: 32
    United Kingdom 

    I rejected after 2 years ownership. Have a good record of issues and if you have finance company, speak to them. Blackhorse were faultless in there support of my case.
  • mordred1973
    Member Since: 08 Jan 2019
    Location: Northamptonshire
    Posts: 758
    United Kingdom 
    2017 Discovery Td6 HSE Fuji White

    I know surveys can be made to say whatever they want, but Toyota is as "good" as LR in Europe according to this survey

    https://europe.jdpower.com/press-releases/...lity-study

    2023 D300 Metropolitan, Hakuba Silver, Low Range, Solar screen, Deployable towbar, FBH, sidesteps.
  • MauroL
    Member Since: 16 Aug 2016
    Location: Oberursel
    Posts: 8
    Germany 
    2017 Discovery TDV6 HSE Lux Loire Blue

    Equilibrium wrote:
    It’s a long time since you got your car, but use covid to your advantage if you can - stating that you really only had full use of it up to the beginning of lockdown 1, and during those first six months it was out of action for N number of weeks.

    Get your dealer Head of CS onside, you will absolutely need them to fight your corner with LR. Be clear that you love the car , very disappointed to have a lemon and fully intend ordering another. Once your rejection is accepted, you can review your options.


    I}m in the same Situation 23 warranty Sisters in 3 years....
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