Discovery 2017

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  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Rear seat entertainment

    Well that was my thoughts. I cant see the rear seat passengers staring at the Sat Nav during a 3 hour journey, plus people may not want too watch a Dvd like you said. It's defeats the purpose in my opinion. Also seems silly that you can spec the HSE/ HSE LUX with a TV, but not the Range Topping First Edition. Sad
    I suppose you can connect an xbox or nintendo or playstation too the rear screens. Thats is what am planning too do. New Nintendo Switch is launched tomorrow, so am pretty confident it will be the only First Edition with a brand new console in it Laughing
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Arrival date.

    Just rang LR head office. As per my delivery sheet it seems my dates are bang on. Delivered too dealer 3rd March and pick up 8 th March - Wednesday. A full week late. Really not happy dealer told me deffo pick up March 1st. 😥
    LR head office said dealer should not have told me that
    plus other people on here with First Editions stating 22 nd pick up and they have received their car yesterday on March 1st, 3 weeks ahead of schedule.
    I take it am getting hammered because I live in Scotland unlike my English counterparts. 😥😥😥
    I also picked up my own car yesterday, no problem whatsoever. Managed too get it up all the way from Dewsbury on a transporter at no extra cost, and been sitting at the garage 2 weeks ago getting extras fitted and ensured that will be ready for March 1 st pick up, which it was. Am so disappointed with LR. If cars not here next week or any more pathetic excuses then I will definitely cancel it. Going by the awful treatment, I have received I am afraid this is the last time I will be purchasing a LR after being 25 years with the brand. So much for customer loyalty 😫


    Last edited by Road Runner 2017 on 2nd Mar 2017 4:36 pm. Edited 2 times in total
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Tv

    Plus LR has told me to take it up with the dealer about no TV tuner and also with regards too delivery misinformation. I should get compensation for all the inconvenience I have been caused, ie retaxing my car, insurance and new mot all for the sake of 1 or 2 extra weeks. If I had received the car yesterday I would not have had too shell out all that extra money 💵. Mind you I have taken the TV tuner out of the D4 so fingers crossed it will fit in the D5. Simply plug and play, but am not too keen butchering a brand new dashboard though. Big Cry


    Last edited by Road Runner 2017 on 4th Mar 2017 7:33 am. Edited 2 times in total
  • forever
    Member Since: 28 Feb 2017
    Location: Oxted
    Posts: 77
    United Kingdom 
    2017 Discovery Td6 First Edition Silicon Silver

    Not sure its the dealers fault if LR dont advertise on their website correctly Smile
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Whos at fault??

    Well that was my take on it also. It's not as if the dealer makes the car in their workshop, as they are merely agents. This was headoffice trying too blame the dealer saying it was the point of sale malarkey. Dealer blaming LR who I blame also - amounts too false advertising imo. Am not holding up much hope, but I am not the only one on the forum who has noticed this problem and complained about it. Crying or Very sad
  • Craigp
    Member Since: 09 Nov 2016
    Location: Hull
    Posts: 690
    England 

    Just a idle enquiry. Is it only first additions that have been released at the moment and if not why would you go for a first addition with its fixed spec as opposed to configuring one yourself.
    As I say just interested.
  • Teemo
    Member Since: 12 Feb 2017
    Location: Buxton
    Posts: 130
    United Kingdom 

    Re: Whos at fault??

    Road Runner 2017 wrote:
    Well that was my take on it also. It's not as if the dealer makes the car in their workshop, as they are merely agents. This was headoffice trying too blame the dealer saying it was the point of sale malarkey. Dealer blaming LR who I blame also - amounts too false advertising imo. Am not holding up much hope, but I am not the only one on the forum who has noticed this problem and complained about it. Crying or Very sad


    So the First Ed online brochure is still stating Rear Seat Entertainment is standard fit:

    Page 23 http://www.landrover.co.uk/Images/All_New_...1488483938

    I had assumed this meant TVs. Does it mean something else then??? Otherwise I think you've got a pretty good case under the Consumers Rights Act 2015 which states "The goods supplied must match any description given to you"

    "Your rights under the Consumer Rights Act are against the retailer – the company that sold you the product – not the manufacturer, and so you must take any claim to the retailer."
  • bill wright
    Member Since: 30 Jun 2016
    Location: Crediton
    Posts: 145
    United Kingdom 

    LR have a built-in get out clause regarding specification and equipment levels in all of their brochures. It's inside the back cover of the 124 page brochure for the New Discovery. Rolling Eyes

    MY15 D4 SE Tech Kaikoura Stone

    Use what talents you possess, the woods will be very silent if no birds sang there except those that sang best
  • forever
    Member Since: 28 Feb 2017
    Location: Oxted
    Posts: 77
    United Kingdom 
    2017 Discovery Td6 First Edition Silicon Silver

    It's does have rear seat entertainment, just does not have the TV tuner module
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Yes exactly, has the rear screens but no TV module. Semi Pointless. 🤔


    Last edited by Road Runner 2017 on 3rd Mar 2017 11:21 am. Edited 1 time in total
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    TV tuner

    Yes exactly, has the rear screens but no TV module. Semi Pointless. 🤔


    Last edited by Road Runner 2017 on 3rd Mar 2017 11:21 am. Edited 1 time in total
  • Teemo
    Member Since: 12 Feb 2017
    Location: Buxton
    Posts: 130
    United Kingdom 

    My bad - didn't pick up on the fact that it was the tuner that was missing, not the screens....
    Embarassed
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Tv

    Yes I have been emailing head office about it. Said I was on a foreign website apparently, so foreign specs ☹️.
    I sent back snapshots of the international websites as proof as UK one had prices in £s. USA had $ and Europe had €.

    Still awaiting too hear back from them
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1472
    United Kingdom 

    What does it list on your order?

    Does it mention TV in the itemised breakdown?
  • Road Runner 2017
    Member Since: 14 Jan 2017
    Location: Scotland
    Posts: 2010
    Scotland 
    2018 Discovery Si6 HSE Lux Santorini Black

    Car specifications

    Hi Craig, it's a long story. I initially went through all 5 models with a fine toothcomb so too say, as soon as they came online on the builder last November.
    Took me a whole week too work out what was what. Initially settled on an Hse. However by the time I specced it up the price it was the same as the Hse Luxury, so I opted for that instead. Both cars I added the Dual View screen and digital TV at a cost of £1500. However by the time the Hse was specced up it was well over £70 k. I received a call from my dealer saying they had all 3 first editions colours in stock at £68 k plus. So I thought I may as well have an exclusive limited edition with more goodies than the Hse Luxury like the wristband/ tailgate feature, TV, 22 inch alloys and Farallon Black paint which was a £1600 extra option, plus other bits n pieces as standard, as worked out cheaper, and I saved a few quid in the process. Why have silver if you can have gold for a lesser premium I thought ?
    The First Edition clearly showed it had a TV tuner. I still have the specification showing this. Now it's been ommitted but still same price. Even LR head office is puzzled and can't figure it out. Accused me of being on a foreign website. I was in the dealers showroom looking at it Sad Anyway the First Edition was all but locked out as it had all the accessories as standard hence the price hike of 6/7 k over the Hse Luxury. As it clearly stated it came with a TV, the TV option could not be added. Only after Xmas was it unlocked and only then I could add the tow bar mudflaps and roofrails. Even if you go online now there is a limited option too what accessories can be added. Well am not happy, as already had the TV tuner in my wifes D4 Hse Luxury. You can spec the HSE and Hse Luxury with a TV and not the First Edition range topper?? LR now saying it's a licencing issue. I even said I would reluctantly pay £1500 too have it fitted as my car was still on the production line. Well I wish I had stuck with the HSE LUXURY and saved 7k odd. I hope this answers your query Thumbs Up
    Ps am not sure but I only think the first editions have been released so far, as I know a few people on here have taken delivery 2 days ago. Don't quote me on it though, as possibly Hse and Hse Luxury have been delivered too there owners also. Thumbs Up


    Last edited by Road Runner 2017 on 18th Mar 2017 8:57 am. Edited 7 times in total
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