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- TazDaz
- Member Since: 13 Jul 2018
- Location: SE Essex
- Posts: 157
Courtesy Vehicle
Have you ever been charged for a Courtesy Vehicle?
Just had a loaner from
Lookers and they charged me £15 + VAT per day for a warranty issue.
Thieving
didn't even tell me beforehand about the charge!
Is this normal these days?
I always used Beadles of Sidcup for my D3 and was never ever charged for a loaner
(I was going to make this a poll but can't get the hang of it - getting too old now)
MY18 Fuji White with Black Pack HSE Si4 2litre >>>PETROL<<< 300bhp
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- DSL
- Member Since: 23 Jun 2016
- Location: No longer in the D4 :-(
- Posts: 134
Hope you told them to charge LR or get stuffed, especially as the hadn’t advised you of it ahead of time.
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- JonM
- Member Since: 30 Jun 2016
- Location: North Yorkshire
- Posts: 666
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Yes, up to £6 per day for insurance although they seem to have scrapped that now and stopped charging again.
MY2026 D5 Metropolitan D350 - on order......
MY2022 D5 HSE D300 - current, MY2019 D5 HSE SD6 - sold
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- UrbanSplash
- Member Since: 13 Sep 2018
- Location: North East
- Posts: 59
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Was it for the ‘insurance’? Some kind of excess protection?
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- Stenny
- Member Since: 28 Jun 2017
- Location: Stenhousemuir
- Posts: 3
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They were going to charge me £11 a day. the car was booked in for 2 week for a water leak. Phoned LR and the said this was normal. The dealer final gave a loaner free as it was warranty work. They damaged the roof trim and the car was booked in again for 3 days, loan car free of charge.
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- Russell
- Member Since: 26 Jun 2016
- Location: Lydd
- Posts: 1115
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Never been charged at LR but have with other dealers
Namib Orange 1st Edition with black roof and wheels.
Privacy, tow bar, drive pack, surround camera, heated front & rear seats, auto dim door mirrors, side steps, remote Pro, RSE, arm rest fridge dash cam front and rear.
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- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1475
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No, never been charged. Just show up with the drivers licence and NI number for the checks.
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- Dangerdave
- Member Since: 15 Feb 2017
- Location: UK
- Posts: 600
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Don’t bother with a curtesy car. Just get SWMBO to collect me if it’s going to be all day or longer.
It’s because they’d probably charge me and their cars are absolutely minging. I’d rather sit in the back of a dustbin lorry. Short term, I either hang around the showroom, helping myself to refreshments or I go for a walk for a few hours.
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- EMcC
- Member Since: 14 Apr 2018
- Location: Durrington
- Posts: 187
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I've never been charged for a courtesy car and when Ottons was the Salisbury LR garage and I had a vehicle in for anything they always seemed to give me a car of higher spec than mine,
I think it was a sales ploy.
Even when they didn't have a courtesy car available they arranged for one to be hired from a local hire car firm.
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- simonh
- Member Since: 02 Apr 2017
- Location: Shropshire
- Posts: 1002
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Never been charged for a loan car for the last 20yrs. It’s down to the dealer. LR have nothing to do with it. Dealers have to buy and provide their own loan cars. Up to the dealer if they charge you.
Velar HSE D240 - MY19
Served by the excellent Shukers Land Rover of Ludlow - 10 Land Rover’s and 20 years of amazing customer service.
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- EMcC
- Member Since: 14 Apr 2018
- Location: Durrington
- Posts: 187
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If the LR is still under warranty then LR have to supply a courtesy car as yours is out of action (which it shouldn't be) and usually one of equivalent build.
That is how I have always been treated, not very often I might add except for the year when the L3 had compressor problems, I had three new ones within the first year
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- SHARKYSHARKS
- Member Since: 11 Oct 2017
- Location: Oldham
- Posts: 159
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No charge for the courtesy car but I was charged £17.99 so there was no excess on the insurance and seeing as the car has been in there now for a month and don’t know when I’m getting it back it doesn’t seem a bad deal 🙄
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