Discovery 2017

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  • pdes
    Member Since: 11 Oct 2016
    Location: Cambridge
    Posts: 216
    United Kingdom 
    2019 Discovery Sd4 (240) HSE Santorini Black

    Car not communicating

    Suddenly, on the 2nd July, my car "stopped communicating" with Land Rover and now the Remote app doesn't work. I can log on from within the car. I have deleted and reinstalled my Land Rover/Here account but to no avail. My Remote apps have been reinstalled ( but this is happening on all devices ).

    Has anyone else had this problem and can explain how it can be fixed?

    Thanks

    D5 HSE SDi6, 2019, Santorini Black, privacy glass, HUD, loads of gizmos!! πŸ˜ƒπŸ˜ƒπŸ˜ƒ
    Series 1, 1953, 86"
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1291
    United Kingdom 
    2017 Discovery Td6 HSE Silicon Silver

    I take it you have paid and renewed your accounts? They are only free for 3 years.
  • pdes
    Member Since: 11 Oct 2016
    Location: Cambridge
    Posts: 216
    United Kingdom 
    2019 Discovery Sd4 (240) HSE Santorini Black

    Yep, car is only 6 months old.

    D5 HSE SDi6, 2019, Santorini Black, privacy glass, HUD, loads of gizmos!! πŸ˜ƒπŸ˜ƒπŸ˜ƒ
    Series 1, 1953, 86"
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1291
    United Kingdom 
    2017 Discovery Td6 HSE Silicon Silver

    Laughing Laughing I was going from your icon that says 2017! Laughing Laughing
  • pdes
    Member Since: 11 Oct 2016
    Location: Cambridge
    Posts: 216
    United Kingdom 
    2019 Discovery Sd4 (240) HSE Santorini Black

    Whoops, missed that!!

    Thanks Thumbs Up

    D5 HSE SDi6, 2019, Santorini Black, privacy glass, HUD, loads of gizmos!! πŸ˜ƒπŸ˜ƒπŸ˜ƒ
    Series 1, 1953, 86"
  • Chopsy
    Member Since: 05 Jul 2018
    Location: Warwickshire
    Posts: 148
    United Kingdom 
    2019 Discovery SDV6 HSE Lux Carpathian Grey

    I'm sure someone has previously mentioned a reset function from within the car, by pressing one of the two help buttons near the front interior light, in a certain way. Did I dream that?
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1291
    United Kingdom 
    2017 Discovery Td6 HSE Silicon Silver

    If you did, then that was a strange thing to dream about!!! Rolling with laughter Rolling with laughter

    I do recall a post along those lines. Thumbs Up
  • Chopsy
    Member Since: 05 Jul 2018
    Location: Warwickshire
    Posts: 148
    United Kingdom 
    2019 Discovery SDV6 HSE Lux Carpathian Grey

    It was to do with resetting car data sync, and the extract reads -

    It’s the LR Assist call button. NOT the SOS button on the right above the rear view mirror.Β 

    Resync car data (Journeys, Health etc) by logging out of the Remote app. Go for a drive at least 1+ mile and then press and hold the B Call (LR Assist) button until the LED flashes slowly (changes flash speed).

    Then log back into the app.
  • pdes
    Member Since: 11 Oct 2016
    Location: Cambridge
    Posts: 216
    United Kingdom 
    2019 Discovery Sd4 (240) HSE Santorini Black

    Now you mention it, I also remember something along those lines but I dont remember what the reset was for! Was it something to do with a secret menu?

    D5 HSE SDi6, 2019, Santorini Black, privacy glass, HUD, loads of gizmos!! πŸ˜ƒπŸ˜ƒπŸ˜ƒ
    Series 1, 1953, 86"
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