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- PRH
- Member Since: 15 Feb 2018
- Location: South
- Posts: 72
In Control Route Planner
About twice a year I go to use the Route Planner App, trying to log in on iPhone and iPad this week they both say “There was a problem, check the email again”.
Subscriptions valid until December 2025 - I think….
Anyone else having this issue?
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- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 309
Got into my account and route planner fine on PC...I also could sign into the phone app as well on my Android phone...although I can't use the route planner app on my phone or update my maps until I stick a data sim in the car...same with signing into the nav menu on the car, it won't let me use wifi or link to my phone when I try to sign in.
To be fair, besides registering and creating an account on the Land Rover EMEA site...I've never used the onboard Nav at all.
Besides having the faff about of buying a data sim for the car which I'll probably never use, I'm too used to Google maps through Android Auto...the voice recognition is several leagues better than the LR onboard software... which has issues with my Highland accent...where as Google doesn't
I'll just stick with the "Welcome, Mole. Please sign into your account." on the Nav screen...at least the Bling Barge knows who I am and doesn't really care about my accent
Voice recognition software in Scotland? Absolute madness.
Last edited by Mole HD on 30th Aug 2025 3:26 pm. Edited 2 times in total
Atque in perpetuum, frater. Ave atque vale
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- Narpy
- Member Since: 30 Apr 2025
- Location: Stockport
- Posts: 101
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Re: In Control Route Planner
PRH wrote:
About twice a year I go to use the Route Planner App, trying to log in on iPhone and iPad this week they both say “There was a problem, check the email again”.
Subscriptions valid until December 2025 - I think….
Anyone else having this issue?
I cannot get past the activation email, damn thing never arrives.🙄
Am I honestly missing anything?
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- 747_JK
- Member Since: 26 Jun 2018
- Location: England
- Posts: 459
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Good luck - perhaps I should try it, but never used anything but Apple Maps (or occasionally Google Maps) since the car was about a month old. Just find the LR sat nav so dingy to look at.
MY23.5 D5 3.0 MHEV Metropolitan Edition – Santorini Black – Ebony Windsor Leather – 21” Style 5025 gloss black wheels – 21” full size spare tyre – Black roof rails – Black side mouldings - Williams Ceramic Coat. [Gone: D5 HSE @ 50,795miles: (now LH68 BYW)]
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- ajac
- Member Since: 20 Jul 2025
- Location: Shakespeare's County
- Posts: 29
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Used the route planner app only yesterday without issue. Synced to car no problem. Actually quite impressed if truth be told.
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- PRH
- Member Since: 15 Feb 2018
- Location: South
- Posts: 72
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Mole could have the answer, perhaps the data SIM has run out. I got one of those two year ones from Argos. Will have to check later…..
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- PRH
- Member Since: 15 Feb 2018
- Location: South
- Posts: 72
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Re: In Control Route Planner
Narpy wrote:
I cannot get past the activation email, damn thing never arrives.🙄
Am I honestly missing anything?
Sometimes handy to sit away from the car and plot a route to your next destination… if it works!
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- PRH
- Member Since: 15 Feb 2018
- Location: South
- Posts: 72
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747_JK wrote:
Good luck - perhaps I should try it, but never used anything but Apple Maps (or occasionally Google Maps) since the car was about a month old. Just find the LR sat nav so dingy to look at.
I only use it to plot the route and send it to the car but yes the App is not the best.
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- PRH
- Member Since: 15 Feb 2018
- Location: South
- Posts: 72
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ajac wrote:
Used the route planner app only yesterday without issue. Synced to car no problem. Actually quite impressed if truth be told.
Thank you for checking. It’s looking like the Data SIM has expired…..
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- PRH
- Member Since: 15 Feb 2018
- Location: South
- Posts: 72
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Update
Have obtained a new SIM and installed OK. Still can’t log in to the Route Planner App though I can through a browser so email and password all OK.
Just phoned JLR, spoke to Jordan and was cut off before she could look at at 😡. Phoned back, got another operative who informed me that the Route Planner has been discontinued. Explained that someone on this Forum had logged in no problem a few days ago and she stuck to her guns, it has been discontinued and there is nothing I can do about it…… another unhappy customer…..
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- Mole HD
- Member Since: 18 Nov 2024
- Location: Orkney Islands
- Posts: 309
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Thanks PRH...saves me from buying a data Sim just to activate my LR onboard navigation account at least...
Google maps via Android Auto it is then
Atque in perpetuum, frater. Ave atque vale
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