Discovery 2017

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  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    Lost Voice Control

    Not sure if it linked to the service and software update last week, but I have lost my voice!

    If I press the button on the steering wheel nothing happens at all.

    I have checked that the options are on and in the extra features menu pressing the commands icon just produces an empty list.

    Pressing the Tutoril button does nothing either.

    Anyone else seen this?
  • rogersmj
    Member Since: 30 Aug 2017
    Location: Hampshire
    Posts: 213
    United Kingdom 
    2018 Discovery Td6 HSE Lux Corris Grey

    Sorry, i've not seen this before.

    I'd have suspected its a software problem
  • Chrismcnaz
    Member Since: 03 Oct 2017
    Location: Over Yonder.
    Posts: 193
    United Kingdom 
    2017 Discovery Td6 HSE Lux Loire Blue

    Does the voice control actually work though? e.g. does it take voice commands but just not feed back with the voice?
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    No , does not take commands.

    It seems to have "lost" the software.
  • simonh
    Member Since: 02 Apr 2017
    Location: Shropshire
    Posts: 1002
    United Kingdom 
    2017 Discovery Sd4 (240) HSE Farallon Black

    No idea if mine works or not as i've never bothered with it...

    Velar HSE D240 - MY19
    Served by the excellent Shukers Land Rover of Ludlow - 10 Land Rover’s and 20 years of amazing customer service.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    I do not really use it, but the warning for speed cameras has stopped as well! Big Cry
  • PeterW
    Member Since: 07 Sep 2016
    Location: Norfolk
    Posts: 595
    England 
    2017 Discovery Td6 HSE Corris Grey

    Hi Jim
    I had my 1st service a week ago including “ phase 3 “

    Just checked & my voice control button on steering wheel does nothing (never use it so I just pushed it a few times & no reaction)

    The warning for speed cameras is still working.

    Peter
    HSE 3.0 V6 Diesel Corris Grey
  • simonh
    Member Since: 02 Apr 2017
    Location: Shropshire
    Posts: 1002
    United Kingdom 
    2017 Discovery Sd4 (240) HSE Farallon Black

    My speed camera warning still works (maybe the setting on yours has reverted to off?) but the Nav locks up ICTP totally most times it offers a new route.

    Velar HSE D240 - MY19
    Served by the excellent Shukers Land Rover of Ludlow - 10 Land Rover’s and 20 years of amazing customer service.
  • Big Al
    Member Since: 24 Aug 2017
    Location: Swindon
    Posts: 73
    United Kingdom 
    2017 Discovery Td6 HSE Lux Corris Grey

    I noticed than after I had the phase 3.5 update the voice control is now sonewhat deaf!

    Now I have to clearly pronounce what I’m after n a loud voice, rather than previously in a normal tone and volume. Even then the car sometimes ignores me or gets it wrong.

    However the one piece of good news is the phase 3.5 resolves all other foibles.

    I wonder if LR undertakes regression testing in their software qualifying regime, it certainly doesn’t feel like they do.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    PeterW wrote:
    Hi Jim
    I had my 1st service a week ago including “ phase 3 “

    Just checked & my voice control button on steering wheel does nothing (never use it so I just pushed it a few times & no reaction)

    The warning for speed cameras is still working.


    OK, "good news" that it could now be a known problem!!

    Maybe the speed camera alert worked, I was not 100% sure about that, not many speed cameras around here.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    Big Al wrote:
    I noticed than after I had the phase 3.5 update the voice control is now sonewhat deaf!

    Now I have to clearly pronounce what I’m after n a loud voice, rather than previously in a normal tone and volume. Even then the car sometimes ignores me or gets it wrong.

    However the one piece of good news is the phase 3.5 resolves all other foibles.

    I wonder if LR undertakes regression testing in their software qualifying regime, it certainly doesn’t feel like they do.


    Big AL, what version is shown in the car for V3.5?

    Cheers
    Jim
  • Big Al
    Member Since: 24 Aug 2017
    Location: Swindon
    Posts: 73
    United Kingdom 
    2017 Discovery Td6 HSE Lux Corris Grey

    I noticed under voice options, which is found scrolled off the bottom of the “all options” screen > features, you can select voice announcements on/off and similarly voice feedback on/off.

    Here’s the version for navigation (I can’t see any other version descriptions anywhere else)



  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 



    I have the same version apart from the maps and the 2 options you mentioned are ON.

    Another visit to the dealer sometime. Big Cry

    Edit: Just had a call from the dealer.........the V3 update introduced this problem and there is a fix available.

    The car is going in for 2 days, what will this update screw up I wonder? Whistle
  • J77
    Member Since: 07 Jun 2016
    Location: Fife
    Posts: 1008
    Scotland 

    My Velar has to go in for a software update, the live stuff and web browser hasn’t worked since I got it.

    Scary stuff! We’ll see what happens

    Oh and it’s got a leaking shock absorber Rolling Eyes

    18MY Velar R-Dynamic SE D240 Fuji White
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    Well you did not really expect to be any different to the D5 did you? Rolling with laughter Rolling with laughter
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