Discovery 2017

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  • rogersmj
    Member Since: 30 Aug 2017
    Location: Hampshire
    Posts: 213
    United Kingdom 
    2018 Discovery Td6 HSE Lux Corris Grey

    'Service Required' after only 5,000 miles!?

    Hi all,

    i've had my Discovery 5 for only 3 months now, 5,000 miles covered and i've got a 'Service Required' notification pop up!

    Surely this is an error/bug?

    Theres a few things on Topix that point to this, but I wondered if anyone else had this message after such a short time?
  • J77
    Member Since: 07 Jun 2016
    Location: Fife
    Posts: 1008
    Scotland 

    Yup, it's known issue I believe, though I've not had it a couple on here have.

    18MY Velar R-Dynamic SE D240 Fuji White
  • rogersmj
    Member Since: 30 Aug 2017
    Location: Hampshire
    Posts: 213
    United Kingdom 
    2018 Discovery Td6 HSE Lux Corris Grey

    thanks for the info
  • PeterW
    Member Since: 07 Sep 2016
    Location: Norfolk
    Posts: 595
    England 
    2017 Discovery Td6 HSE Corris Grey

    I have it.
    Took the car to dealers for a preliminary look, they have booked me in for two days next Tuesday/ Wednesday.
    They assured me car is safe to drive & any engine damage is down them ! Shocked
    Will report back.

    Peter
    HSE 3.0 V6 Diesel Corris Grey
  • neilk
    Member Since: 12 Aug 2016
    Location: Wokingham
    Posts: 137
    United Kingdom 
    2018 Discovery Td6 HSE Lux Loire Blue

    Me too. 6400 miles. It shows up in the app but only fleetingly on the LCD.
  • rogersmj
    Member Since: 30 Aug 2017
    Location: Hampshire
    Posts: 213
    United Kingdom 
    2018 Discovery Td6 HSE Lux Corris Grey

    Ok, so an update from me.

    I contacted my local dealership, and they don't know anything about this issues ( ! ) Not that i'm surprised! Plus they weren't very forthcoming when they found out I didn't buy the car from them!

    But as its a warranty issue, they have booked the car in to get looked at - But I have to wait until the 19th September! The best quote was - "Well if you had bought the car from us, we would have jumped on this faster and had your car in faster" - So I have forwarded this quote to Land Rover customer services! Not impressed!

    After paying over £60k for a vehicle only 3 months ago, I don't expect to get anything less than 110% customer support!
  • neilk
    Member Since: 12 Aug 2016
    Location: Wokingham
    Posts: 137
    United Kingdom 
    2018 Discovery Td6 HSE Lux Loire Blue

    My dealer is "booking for October" and I bought it from them, advice was to ignore it.
  • Flat Earther
    Member Since: 15 Dec 2016
    Location: England
    Posts: 63
    United Kingdom 

    I've come across instances of this being related to engine oil contamination/dilution, with diesel, as a result of DPF regeneration. I'd treat this with very real and urgent concern.
  • VeryDisco5
    Member Since: 02 Sep 2017
    Location: Southern England
    Posts: 63
    United Kingdom 

    Diesel Dilution

    https://www.discosportforums.co.uk/viewtopic.php?f=8&t=5379

    Diesel dilution can cause early service request on L462 All-New Discovery 3.0 litre. On page 22 of the above thread there is a download file JLRP00100.pdf which contains the required information. This has become somewhat of a nuisance to DS and Evoque owners, to say the least.
  • PeterW
    Member Since: 07 Sep 2016
    Location: Norfolk
    Posts: 595
    England 
    2017 Discovery Td6 HSE Corris Grey

    Mine went in today for Service alert warning.

    Hopefully now fixed Surprised

    Update on software + an oil & filter change

    Oil dilution was the culprit.

    How it was explained to me is that the D5 has a system that at various intervals sprays extra diesel into pistons that doesn't get burned off till it reaches the catilist and so aids regeneration, if the car is stopped before this process can happen some diesel can get past piston rings and into oil.

    Or something like that Laughing

    Peter
    HSE 3.0 V6 Diesel Corris Grey
  • rogersmj
    Member Since: 30 Aug 2017
    Location: Hampshire
    Posts: 213
    United Kingdom 
    2018 Discovery Td6 HSE Lux Corris Grey

    Hi PeterW

    thanks for the info, no one has actually told me why this happens! Now I know...


    Matt
  • Disco John
    Member Since: 13 Aug 2017
    Location: Richmond, W London
    Posts: 28
    United Kingdom 
    2017 Discovery Td6 HSE Farallon Black

    I think the contents of the SCN referred to above are really shocking. It basically admits a serious design flaw, 'Duration/distance to complete a full regeneration on 3.0L [engines] is longer' this must be a bad thing, and 'Due to hardware and architectural difference between model lines, the amount of post injection required to achieve a similar burn rate is much higher on 3.0L diesel' (higher than what?). Then goes on to admit that these two effects combined 'significantly increase the Fuel in Oil (FIO) contribution for each successful regeneration event'.
    So having admitted the design flaw, absolutely nothing to do with driving style you will note, they then go on to say they will not cover any additional oil change costs (for All New Discovery owners anyway), because they pointed out in some marketing material that the time between oil changes can depend on 'type and style of driving'!
    Thinking of cancelling my order...
  • forever
    Member Since: 28 Feb 2017
    Location: Oxted
    Posts: 77
    United Kingdom 
    2017 Discovery Td6 First Edition Silicon Silver

    Just buy the service pack and it not your issue, at the price its a no brainer anyway...
  • Disco John
    Member Since: 13 Aug 2017
    Location: Richmond, W London
    Posts: 28
    United Kingdom 
    2017 Discovery Td6 HSE Farallon Black

    Hmm, that is one approach, but I have read elsewhere that the dealer can refuse to cover additional oil changes under the service plan outside the five scheduled services. But anyway, it still leaves the concern over long term engine damage due to diluted lubricating oil.
  • forever
    Member Since: 28 Feb 2017
    Location: Oxted
    Posts: 77
    United Kingdom 
    2017 Discovery Td6 First Edition Silicon Silver

    Honestly i would never run one of these outside the three year warranty period, so not a concern for me....
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