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- DRM
- Member Since: 03 May 2017
- Location: Peterborough
- Posts: 3
Service warnings
My Disco has just covered 4700miles and has now had its second oil and filter change, due to oil dilution. So it is on its third sump full of expensive low ash oil-just as well JLR are covering the bills!
The software has been updated again, as the service warning went from “service required in 1600miles to Service required” in about 100 miles of driving!
All this is well documented on the forums, but what is being done about it JLR? A raft of prematurely failed engines would not do your JD Power survey results any good, not to mention the bad press.
Grounds for rejection?
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- stick
- Member Since: 28 Nov 2017
- Location: hants
- Posts: 9
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- Teemo
- Member Since: 12 Feb 2017
- Location: Buxton
- Posts: 130
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Re: Service warnings
DRM wrote:
My Disco has just covered 4700miles and has now had its second oil and filter change, due to oil dilution. So it is on its third sump full of expensive low ash oil-just as well JLR are covering the bills!
The software has been updated again, as the service warning went from “service required in 1600miles to Service required” in about 100 miles of driving!
All this is well documented on the forums, but what is being done about it JLR? A raft of prematurely failed engines would not do your JD Power survey results any good, not to mention the bad press.
Grounds for rejection?
What sort of journeys make up that 4700 miles? I've now done just over 8k and distance to next service is reading 4500, which I'm pretty happy with. I have a 15 mile (each way) journey to and from work every day over the Cat & Fiddle so engine get a good work out after warming up. There's probably a couple of 200+ mile journeys each month on motorways.
Adblue consumption is higher than I expected, but it's cheap... -
- Matt
- Member Since: 14 Mar 2017
- Location: Sheffield
- Posts: 34
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Mine went in this morning for the premature service issue. Just had a call to say that the software update they attempted crashed mid-way through which has "killed" the car. Dealer is in contact with LR to attempt some kind of resolution.
I'm supposed to be going away tomorrow for the weekend with a boot full of kit and two bikes on the roof so the dealer is frantically trying to find me a replacement.
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- DieselRanger
- Member Since: 12 Oct 2017
- Location: God's Country, Colorado
- Posts: 768
Re: Service warnings
DRM wrote:
My Disco has just covered 4700miles and has now had its second oil and filter change, due to oil dilution. So it is on its third sump full of expensive low ash oil-just as well JLR are covering the bills!
The software has been updated again, as the service warning went from “service required in 1600miles to Service required” in about 100 miles of driving!
All this is well documented on the forums, but what is being done about it JLR? A raft of prematurely failed engines would not do your JD Power survey results any good, not to mention the bad press.
Grounds for rejection?
I recommend keeping a little of your oil - withdraw a little right before service - and send it off to be independently tested. If you reject it, one test won't help the community much (unless you reject it for another diesel and post your experience...), but if you decide to keep it and this keeps happening, this will be valuable information over time.
The sheer variability of the mileage and driving conditions that seems to accompany these reports makes me think this is less a design problem and more a quality control issue with some component of the emissions system or fuel delivery system, which aren't JLR's, they're a vendor's, possibly a build-to-print part that was spec'd by JLR and Ford/Pugeot (if the 3.0L). If this was a design issue, one would think ALL vehicles would have the problem. But if they're sourcing parts from one or more vendors, perhaps the vendor (or one of the vendors) has a quality control issue.
Unfortunately this kind of problem takes a while to investigate and requires a large sample size to verify. -
- VeryDisco5
- Member Since: 02 Sep 2017
- Location: Southern England
- Posts: 63
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- winger
- Member Since: 19 Mar 2017
- Location: Somerset
- Posts: 205
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- DieselRanger
- Member Since: 12 Oct 2017
- Location: God's Country, Colorado
- Posts: 768
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- winger
- Member Since: 19 Mar 2017
- Location: Somerset
- Posts: 205
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- KWS
- Member Since: 01 Jun 2017
- Location: Northern Ireland
- Posts: 3
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- JackW
- Member Since: 01 May 2017
- Location: Roswell, Georgia
- Posts: 22
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My 2017 Discovery 5 TdV6 is at the dealership for service required and Restricted performance warning at 6528 miles. They are trying to do a software update. I had to refill the DEF at 5288 miles as it was giving me a 100 miles to no restart message. The service required message has been counting down since just over 6000 miles.
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- Ray Lewis
- Member Since: 19 Dec 2017
- Location: Kretzschau, Germany
- Posts: 7
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- DiscoStu
- Member Since: 28 Apr 2016
- Location: Greater London
- Posts: 407
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- Dpetchey
- Member Since: 30 Mar 2017
- Location: Thaxted
- Posts: 32
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- RedBall
- Member Since: 27 Feb 2018
- Location: Derbyshire
- Posts: 43
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I noticed during a recent play with the configurator that within the details of the five year service plan it noted this is limited to a maximum of five services.
Is this new? Is this splitting out of the oil and service warnings done in order to push the costs of this design issue causing oil dilution onto the customer?
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