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- Big Al
- Member Since: 24 Aug 2017
- Location: Swindon
- Posts: 73
Total loss of SavNav and voice control
Dear All,
Well it all started off so good yesterday morning, when nearly everything worked in the D5 at the same time!
I've had my D5 updated to the latest and greatest firmware updates and apart from the voice recognition now being somewhat deaf I set off under SavNav guidance and having limited voice control.
However I needed to fill up at a service station and whilst doing so the tailgate opened!? I was sure that I hadn't been swinging my leg close to the gesture control sensor so just closed it again.
After paying though and starting the car, "Navigation not found" came up. OK so a little slow, but odd since I was already under SatNav guidance prior to filling up and I didn't take that long filling up.
I set off again, and no matter how long an interval, even stopping, turning off the ignition, waiting and then starting again it's never come back. Not even after being at my customer site all day and returning after a long period turned off did anything come back to life.
Fuming I tried to voice dial, speaking very slowly and clearly (nature speech processing did work before the latest update!!) but it would even turn on to listen to my commands!
So to update, I came back yesterday, and called both my dealership and ultimately Landrover customer services. They didn't know why but as a coincidence my car's in for it's 16000 1st service on Friday and now it seems a lobotomy as well.
Since yesterday no matter what I do it still has no SatNav or Voice Control.
Roll on Friday to see what they can do. My fear is vey little!!!
The D5 might not be half a bad car if only LR sort out their appalling software!
a
It would be great to have what is supposed to work then they need to ask people who actually use their products (rather than those who've not, and who must have attended their car clinics) to offer advice on form and functionality.
I personally would like to see motorway junctions and services as intermediary information of the junction view of the SatNav (when it works) along with times/distance (a lot like the functionality of previous D3/D4 which was fab.
My dream, to have all aspects of the car all working correctly at the same time. Surely it's not too much to ask for, especially since the D5 cost a good deal more than the previous D4, which just worked without fault from day one! -
- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1472
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- Big Al
- Member Since: 24 Aug 2017
- Location: Swindon
- Posts: 73
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- simonh
- Member Since: 02 Apr 2017
- Location: Shropshire
- Posts: 1002
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- jimbg
- Member Since: 23 Jun 2016
- Location: Devon
- Posts: 1472
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- Big Al
- Member Since: 24 Aug 2017
- Location: Swindon
- Posts: 73
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It’ll be the death of me, and seriously
as I’ve had numerous Discoveries before (all far better!) and I would consider myself as being loyal to the brand ,but this is trying my patience.
Not only is it the most expensive Discovery I’ve ever had, I expect all of it to work! At that price and if I can’t forgive a couple of foibles a new customer to the brand will just walk away. LR needs to get their act together fast, else styling alone won’t save them. They’ll go the way of LADA.
This may well be the turning point, the overall design concept is flawed and not really a Discovery and let’s hope LR don’t screw up the new Defender as well else they’re doomed. -
- Dpetchey
- Member Since: 30 Mar 2017
- Location: Thaxted
- Posts: 32
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- Craigp
- Member Since: 09 Nov 2016
- Location: Hull
- Posts: 690
I think you guys should get sorted soon. I understand the Land Rover software dept been working on another project. Heard TSB mentioned.
Not sure how that one went.
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- rogersmj
- Member Since: 30 Aug 2017
- Location: Hampshire
- Posts: 213
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