Discovery 2017

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  • al cope
    Member Since: 02 Jan 2019
    Location: Oldbury
    Posts: 372
    United Kingdom 
    2018 Discovery Sd4 (240) HSE Corris Grey

    Data useage

    Chaps. I had 24Gb sim (3 network, 24Gb 24 month Sim) installed, and yesterday got message that mobile data usage limit exceeded. (Sim been installed about 15 months) Checked settings and I hadn’t set a useage limit. This morning I inserted a new 24Gb sim and still getting the same message. Any ideas?

    Al

    Now gone - D5 HSE 2Ltr in Corris with black roof, black & dynamic packs & 22" black alloys, a bit of a change after 2 D3's and 2 D4's Smile
  • JonM
    Member Since: 30 Jun 2016
    Location: North Yorkshire
    Posts: 574
    United Kingdom 
    2022 Discovery SDV6 HSE Carpathian Grey

    A lot of people are reporting the same on Facebook. Mine started doing it yesterday.

    It seems to be a network problem. Hopefully it will get fixed soon.

    MY2022 D5 HSE D300 - with extra nice bits added
    MY2019 D5 HSE 3.0 SDV6 - sold to a dealer for a crazy price!
  • simonh
    Member Since: 02 Apr 2017
    Location: Shropshire
    Posts: 1002
    United Kingdom 
    2017 Discovery Sd4 (240) HSE Farallon Black

    Folk on the Velar forum in the UK, Germany, US are seeing the same since yesterday. Some are running IMC v19C and others 20A. Seems to have coincided with the ‘Stay Safe’ splash screen disappearing the other day. But that maybe a coincidence only as 19C didn’t display this.

    Re networks, some are on personal AT&T contracts in the US, in Germany reports about Vodfone, and UK on Three and Ubigi (the LR supplied SIM).

    All very annoying having the wanting pop up every time the car tries to use data services.

    Velar HSE D240 - MY19
    Served by the excellent Shukers Land Rover of Ludlow - 10 Land Rover’s and 20 years of amazing customer service.
  • discus
    Member Since: 22 Aug 2019
    Location: North
    Posts: 132
    United Kingdom 

    same here, error message yesterday and the car has barely moved in the last few weeks, so don't think i've actually used much data.
  • jimbg
    Member Since: 23 Jun 2016
    Location: Devon
    Posts: 1455
    United Kingdom 

    Have only made one journey recently and message " getting traffic info" then saying no traffic info followed by the " getting traffic info" in a repeated cycle.
  • al cope
    Member Since: 02 Jan 2019
    Location: Oldbury
    Posts: 372
    United Kingdom 
    2018 Discovery Sd4 (240) HSE Corris Grey

    In which case I might put the original sim back in. Is there a way of telling how much data has been used/ consumed ?

    Al

    Now gone - D5 HSE 2Ltr in Corris with black roof, black & dynamic packs & 22" black alloys, a bit of a change after 2 D3's and 2 D4's Smile
  • JonM
    Member Since: 30 Jun 2016
    Location: North Yorkshire
    Posts: 574
    United Kingdom 
    2022 Discovery SDV6 HSE Carpathian Grey

    Yes, on the 3 network, connect to mobile data in the car then use the car's web browser to go to www.three.co.uk/my3

    However, that web page was also not working yesterday 🙄

    MY2022 D5 HSE D300 - with extra nice bits added
    MY2019 D5 HSE 3.0 SDV6 - sold to a dealer for a crazy price!
  • al cope
    Member Since: 02 Jan 2019
    Location: Oldbury
    Posts: 372
    United Kingdom 
    2018 Discovery Sd4 (240) HSE Corris Grey

    so still getting the error - checked and I have only used 3GB out of the 24Gb I have on the sim.

    So any idea how/when the issue will be fixed?

    Al

    Now gone - D5 HSE 2Ltr in Corris with black roof, black & dynamic packs & 22" black alloys, a bit of a change after 2 D3's and 2 D4's Smile
  • Browser
    Member Since: 30 Jan 2019
    Location: UK
    Posts: 67
    United Kingdom 
    2019 Discovery SDV6 HSE Lux Fuji White

    I have had the same, looks look problems at the LR Server end, their tech is hopeless.
    I have checked the SiM and it has plenty of data on it.

    This only seems to affect LR controlled apps, if you use the Browser to connect to BBC or other sites it is fine.

    Its not you, its crap LR... I also have to re log in to the nav every time I start the car, the new 20update is even worse with parking sensors popping and crackling every time I select reverse.

    You wouldn't get this is a £75K Audi or BMW or a 40k Volvo

    2019 HSE LUX
  • Hessel
    Member Since: 10 Feb 2017
    Location: Worcetershire
    Posts: 19
    England 
    2020 Discovery SDV6 HSE Lux Santorini Black

    Had email from JLR this morning. It’s a known issue around the world with all JLR vehicles.LR support emailed me the following:

    "Our Technical Team have identified a concern which is providing incorrect information about data usage in customer's infotainment systems. They are currently working on resolving this issue as soon as possible."
    Whistle Whistle
  • B McP
    Member Since: 29 Sep 2017
    Location: Banchory
    Posts: 62
    Scotland 
    2020 Discovery Td6 HSE Lux Corris Grey

    Data Usage Message

    Glad to see that I am not the only one getting this message wrt Data Limit Reached over the last few days. Think I have only done about 20 miles in the last few weeks so not used any Mobile data to speak of. I removed the Ubigi SIM and fitted a spare 3 Sim and got the same error, so replaced the Ubigi and now waiting for LR Network / Server team to sort out this issue (Also got an error message when I connected to InControl (Messages reads - `Fault is at Our End' - nice to know).
  • Darras
    Member Since: 16 May 2020
    Location: Newcastle
    Posts: 748
    United Kingdom 

    Me too. Couldn’t understand it. I downloaded the 3 app, on an iPad, popped the car sim into it and registered. I looked at adding some data, but it was expensive. Anyway, bottom line was I’d plenty of gb left.

    I’d ordered a new 3, 24gb sim, arrived today, might send it back as not opened. Got it from Amazon.



  • Hessel
    Member Since: 10 Feb 2017
    Location: Worcetershire
    Posts: 19
    England 
    2020 Discovery SDV6 HSE Lux Santorini Black

    Update: Its now fixed and working again👍
  • AndrewS
    Member Since: 28 Apr 2016
    Location: Pembridge
    Posts: 410
    United Kingdom 
    2019 Discovery SDV6 HSE Silicon Silver

    I had this message display on Saturday morning. I turned mobile data off then back on and not had it since
  • al cope
    Member Since: 02 Jan 2019
    Location: Oldbury
    Posts: 372
    United Kingdom 
    2018 Discovery Sd4 (240) HSE Corris Grey

    yes, message seemed to have gone when I was out yesterday

    Al

    Now gone - D5 HSE 2Ltr in Corris with black roof, black & dynamic packs & 22" black alloys, a bit of a change after 2 D3's and 2 D4's Smile
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